(USA) Manager, Business Strategy - Marketplace Operations

Position Summary...

What you'll do...

Position Overview:

We are seeking a dynamic and experienced Manager to join our Cross Functional Operations team that is part of the Business Operations and Strategy organization, reporting to Senior Manager lead. This role is pivotal at creating high-performing teams through operational excellence and efficient ways of working. The ideal candidate will act as the tactical liaison between teams, optimizing internal communications, standardizing processes, and enhancing collaboration to drive alignment with organizational objectives. 

Key Responsibilities: 

Process Standardization: 

• Support cross-functional governance with key Walmart partner teams to streamline ways of working and improve efficiency 

• Collaborate with HR and Leaders to integrate processes at the entity level, such as onboarding, career development programs, performance reviews 

• Support the Annual Operating Plan (AOP) and Long-Range Planning (LRP) processes with partner teams 

• Support the organization of workshops with key partner teams  

• Execute on associate engagement action items at entity level  

Organizational Communication: 

• Organize, coordinate, and run key events for 1K+ associates, such as Town Halls, Fireside Chats, and Roundtables 

• Create and share key updates (recent launches, OKR progress, org changes) with associates and cross-functional partners 

• Capture qualitative feedback to maintain an active roadmap that drives employee engagement 

• Oversee and create org-wide documentation (PPT templates), distribution lists, and update the central page 

Qualifications: 

• Bachelor's degree in business administration, Operations Management, or a related field. 

• Prior eCommerce experience 

• 3-5+ years of experience managing cross-functional projects 

• Proven experience with executive communications and running presentations and events 

• Strong organizational and project management skills 

• Excellent communication and interpersonal skills 

• Ability to work collaboratively with cross-functional teams and influence stakeholders at various levels 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant tools 

Preferred Qualifications: 

• Experience in a large, matrixed organization 

• Knowledge of operational excellence methodologies and best practices 

• Experience in developing and implementing process improvements 

Benefits & Perks: 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. You’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at