Director of Revenue Operations

Alloy is where you belong!

Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 600 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.

Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

About the team

We're rapidly growing and looking for a Director of Revenue Operations who will help establish and scale the Revenue Operations organization at Alloy. You’ll report to the CRO and work collaboratively with the CFO. You bring extensive knowledge of Revenue Operations and finance principles and the ability to work in a fast-paced environment. 

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite twice a week.

What you'll be doing

• Build a world-class team for revenue operations, including sales operations, deal desk, customer success operations, and enablement. 
• Build a robust analytical foundation across the GTM org and help establish KPIs for making data-driven decisions on territory design, sales targets, client health reporting, performance, and more, to inform quarterly and yearly planning cycles.
• Establish and manage key GTM operating cadences, including bookings and risk forecasting, team quarterly business reviews, and metrics readouts.
• Scale GTM procedures, processes, and systems to make driving revenue easier over time while managing appropriate stewardship of risks, controls, and data quality.
• Manage a continuous GTM enablement program that equips employees with the tools, resources, knowledge, and training to be successful in their roles.
• Run a deal desk to guide pricing and deal negotiations using sound business judgment.
• Partner with the GTM systems team on tech stack, including Salesforce strategy, vendor management, data quality & architecture strategy.
• Partner with the Marketing team to build processes and data flows to measure and support marketing lead generation, qualification, conversion, and other pipeline metrics.
• Partner with the People and Finance teams on incentive comp planning, quota setting, capacity planning, and performance management.

Who we’re looking for

• Experience: 8+ years of progressive experience in RevOps, with a minimum of 3+ years leading a RevOps team, within high growth, software/SaaS companies with complex enterprise and high-volume mid-market businesses. Demonstrated success in supporting global sales efforts, complex sales campaigns, ABM, sales to service handoffs, and a team approach to selling for direct sales and channel-based sales motions.
• Analytical: you are a master of numbers and proactively slice and dice data in multiple ways to detect conclusive patterns. You are always asking questions and are never satisfied till you receive answers.   You derive meaningful insights from data and proactively bring them forward
• Empathetic: you use the power of metrics, insights, and EQ to help the RevOps team be successful. Because you influence incentive compensation, you have the emotional intelligence to have genuine and respectful conversations, even if you occasionally deliver tough feedback. 
• Collaboration: Experience working cross-functionally at multiple levels of the organization, including executives, to create processes, solve problems, and develop strategies.
• Forward thinking: Ability to solve complex problems and articulate the root cause and recommended solutions. A strong ability to address current day challenges and account for what is needed now and in the future.
• Operational Excellence: Able to drive projects to completion and organize/prioritize work for self and the teams. Sustain execution and urgency in the work processes.
• Strong Commu