Property & Staff Supervisor

Who We Are 

The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. 

The Road Home is an Equal Opportunity Employer

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

BENEFIT SUMMARY

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)
• One Floating Holiday Per Year
• Free Short Term & Long Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!
• Public Service Loan Forgiveness (PSLF) qualifying agency

Job Summary 

The Property & Staff Supervisor is responsible for supporting and assisting the property manager with the management of all on-site operations and achieving property financial and operational objectives as defined by the property owner and the management team. In addition, this position is primarily responsible for ensuring all traffic, prospect, leasing, renewal, and revenue data is correctly tracked in the property software, producing daily, weekly and monthly activity and operating reports, and maintaining resident files. This position also works with the property manager to ensure that all activities comply with all local, state, and federal employment, housing, safety, landlord/tenant, and real estate laws. 

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. 

*This is an in-person position.

Location
Palmer Court

999 S Main Street
Salt Lake City, Utah 84115

Reports to
Property Manager

Position Status
Full-Time

Shift
Monday-Friday, 40 Hours

Pay Grade and Starting Rate
Grade 8/$22.05 per hour

FLSA Status
Exempt

Essential Duties and Responsibilities 

• Supervise all Resident Advocates at Palmer Court, including scheduling, performance plans, merit increases, hiring, discipline and terminations. 

• *Other duties as assigned. 

• Maintain regular and reliable attendance as an essential function of this position. 

• Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. 

• Participate in emergency drills and environmental safety activities, as required. 

• Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more.  

• Agency Enhancement: Participate in and support activities and events, including acceptance and completion of additional assignments. Support agency mission, demonstrate a willingness to work and cooperate with others. Participate in training, incorporate new skills into job responsibilities, and share information with associates. 

• Work with on-site staff to ensure that resident issues are resolved in a timely fashion as is follow up as needed. 

• Interact with peers, residents, volunteers, visitors and general public in appropriate and courteous manner. 

• Work with Property Manager to hire, train, and develop on-site employees according to company policy and procedure, and with counseling and reviewing