Consulting Senior Practice Director - Vertical Lead, WholeSale Distribution North America Consulting

Summary:

The Consulting Vertical Lead, WholeSale Distribution is responsible for building and leading a world class professional services practice for NetSuite’s WD customers. This team supports the growth and retention of NetSuite recurring revenue by helping customers configure and customize their service to optimize the return on their investment. Reporting directly to the Consulting Industry Lead for Products, this individual will have direct responsibility for leading all business operations and resources within the team. He/she will have responsibility for meeting strategic, financial, and operational objectives. This role includes the following specific responsibilities:

Skills /Motivation / Culture Fit

• Highly self-motivated, hard-working, and objective driven. 
• Demonstrates a high degree of accountability/ownership in attainment of monthly & quarterly performance objectives
• Open to constant change and innovation; proven ability to drive change and adoption throughout organization.
• Proven ability to thrive in a fast-pasted, volume and velocity environment with aggressive growth targets and multiple, sometimes conflicting, priorities
• 15+ years of Products – Retail, Manufacturing, WholeSale Distribution Industry consuting experience and demonstrated success in building and running a global technology-based professional services organization which includes significant nearshore and offshore development operations. 
• A proven track record of delivering services to large global/complex enterprises ranging F500 through to early-stage startups
• A proven track record of strong working relationships between the various groups in Customer Success (Customer Success Pre-Sales, ACS, LCS, Support) as well as across the organization (GTM, Product Development, Sales, Account Management, Engineering) in order to successfully support the goals of our employees, customers, and business
• Consistent track record of meeting and exceeding performance expectations as a Delivery Leader for 5-7 years.
• A results-oriented and business savvy technology leader who has overseen project portfolios of over 250 client-facing implementation projects.
• A track record of enabling and developing the skills and careers of direct reports (ie: senior managers and directors)
• Proven customer engagement skills and track record of delivering, deploying and implementing large enterprise SaaS or cloud-based technologies.
• Demonstrated success as a customer facing executive. 
• Strong technical background and process capability. 
• Strong application solution experience – ideally with ERP, CRM or similar scale solution.  Oracle Netsuite and/or Oracle platform is a plus, however competitive solutions will be considered (e.g. Dynamics/Great Plains, JD Edwards, SalesForce.com, SAP, PeopleSoft, Infor).

Qualifications:

• 15+ years of Products – Retail, Manufacturing, WholeSale Distribution Industry consuting experience and demonstrated success in building and running a global technology-based professional services organization which includes significant nearshore and offshore development operations. 
• A proven track record of delivering services to large global/complex enterprises ranging F500 through to early-stage startups
• A proven track record of strong working relationships between the various groups in Customer Success (Customer Success Pre-Sales, ACS, LCS, Support) as well as across the organization (GTM, Product Development, Sales, Account Management, Engineering) in order to successfully support the goals of our employees, customers, and business
• Consistent track record of meeting and exceeding performance expectations as a Delivery Leader for 5-7 years.
• A results-oriented and business savvy technology leader who has overseen project portfolios of over 250 client-facing implementation projects.
• A track record of enabling and developing the skills and careers of direct reports (ie: senior managers and directors)
• Proven customer engagement skills and track record of delivering, deploying and implementing large enterprise SaaS or cloud-based technologies.
• Demonstrated success as a customer facing executive. 
• Strong technical background and process capability. 
• Strong application soluti