Assistant Manager Lift Experience

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary:
Mountain Operations is looking for an experienced and enthusiastic leader to join our highly successful Lift Experience Team. We’re looking for someone who can inspire the team to perform at their best while managing a safe, engaging, and adaptable work environment

 

The Lift Experience Assistant Manager is a dynamic position that requires strong organizational, technical, training and people skills. The ideal candidate will be able to make timely, informed decisions in a fast paced, constantly evolving environment. This position works closely with the Lift Experience Manager and Assistant Manager, as well as 2 Lift Experience Supervisors and their teams, to ensure consistently high standard of service for both external guests and internal employees. You will also collaborate with the Lift Experience team at Northstar Mountian. 

 

Key responsibilities include daily oversight of the Lift Operations Team, ensuring appearance, performance, safety and guest service standards are maintained to the highest level expected. A positive attitude and professional demeanor are essential to help cultivate a supportive and motived work environment. A successful candidate will demonstrate excellent communication skills, and the ability to collaborate effectively with team member across departments and at all levels of management.

Job Specifications:

• Starting Wage: $25.00/hr - $29.55/hr
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Full Time
• Minimum Age: At least 18 years of age
• Housing Availability: No 

 

Job Responsibilities:

• Oversight of Lift Operations performance and effectiveness.
• Ensuring Lift Operations Supervisors and front-line staff have everything they need to be successful in their position.
• Work closely with Management and Resort Leadership in planning of seasonal ramp-up/ramp-down, and seasonal operation plans.
• Partner with Management and Resort leadership in establishing policy/procedures in areas of appearance, performance, safety and guest service.
• Ensure daily operations meet requirements and are in compliance with associated regulatory agencies; CPTSB, OSHA, ANSI, USFS.
• Ensure policies and procedures, as well as pertinent company/resort/mountain information is being communicated in effective and timely manner.
• Facilitating opportunities for individuals with high leadership potential. Actively searching for that potential in all staff.
• Assist with Ticket Scanning and fraud documentation
• Ensuring all staff are held accountable for adhering to policies/standards of the resort/department and being involved in Coaching/Disciplinary actions when necessary.
• Daily/Weekly oversight of expense budget and labor budget adherence based on business levels.
• Work closely with Management and r