General Manager
Huntington Hotel GroupAbout the role
We are seeking a proven, guest-focused General Manager to lead the Oceanside Residence Inn. This role is responsible for overall hotel performance—driving guest satisfaction, leading a high-performing team, and delivering strong financial results while meeting Marriott brand standards. The ideal candidate is a hands-on leader with strong operational discipline, a passion for service, and the ability to build a positive culture that keeps associates engaged and guests coming back.
Job Title : GENERAL MANAGER
JOB SUMMARY
Responsible for generating profit to meet or exceed budget expectations while maintaining operational and Guest service standards as prescribed by Huntington Hotel Group.
GENERAL CONDITIONS THAT APPLY TO ALL POSITIONS
- A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
- All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
ESSENTIAL FUNCTIONS Revenue
- Develop, administer, and control the hotel revenue and expense budgets.
- Analyze Profit and Loss and General Ledger statements. Submit P& L Variance Reports in a timely manner.
- Handle certain Top and Target accounts; participate in joint sales calls.
- Provide direction and input, and approve the hotel Marketing Plan; following up weekly.
Hotel Personnel
- Hire, train, counsel, and motivate management employees.
- Ensure proper selection, training, counseling, and motivation of hourly employees.
- Ensure proper administration of benefits programs to all hotel employees.
- Conduct all department head performance appraisals.
- Review all hourly personnel performance appraisals.
- Ensure an employee attitude of attentiveness and anticipation of Guest needs.
Guest Service
- Meet with and solicit comments from Guests on a regular basis to determine their level of satisfaction with all Guest services and facilities.
- Monitor results of Guest comment cards. Take appropriate corrective action in a timely manner.
- Follow up on all written Guest complaints. Ensure Guest satisfaction with resolution of the complaint or problem.
Accounting
- Review and approve the hotel payroll.
- Authorize direct bill accounts and monitor the administration of Accounts Receivable. Ensure collection of Accounts Receivable is current and past due accounts are kept to a minimal amount.
Hotel Upkeep
- Inspect rooms and property grounds and exterior of buildings on a regular basis for cleanliness and proper preventative maintenance.
- Develop and maintain hotel programs to assure that the Quality Evaluation Program criteria are met.
Miscellaneous
- Maintain a positive work atmosphe
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