Meter Reader (WRD Enterprise Solutions)

Job Overview

Performs field and clerical duties reading meters and recording water consumption data.

Salary

$36,108 - $47,840

Ideal Candidate

The ideal candidate for the Meter Reader position will have at least one year of relevant experience in reading water meters or performing data entry tasks that require high levels of accuracy with both alpha and numeric data. They will demonstrate proficiency in the use of computerized handheld devices, microprocessors, or smart technology to collect and record meter readings.

This individual will have experience working with a customer information system specifically configured for utility account billing, ensuring accurate and efficient account updates.

The candidate must be prepared to perform in a physically demanding role, including extensive outdoor work in subtropical climates and varying weather conditions. The position requires the ability to follow oral and written instructions, interpret maps and directions, and operate a motor vehicle safely throughout the workday.

A valid Florida Driver’s License with a clean driving record is required.

Core Competencies

• Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional, and ethical behaviors that establishes trust throughout the organization and with the public we serve.
• Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below:

• Reads water meters on an assigned walking route and records readings using a portable microprocessor unit.
• Updates automated utility billing system database by entering meter locations, maintenance codes and special account notes.
• Rereads meters where improper readings were submitted for billing.
• Initiates service orders for meter, meter box, and lid repair or replacement.
• Locates and examines meters and connections for leaks and incorrect registration of consumption.
• Makes minor repairs or replacement of damaged or defective meters or boxes.
• Responds to citizen's questions while in the field.
• Prepares schedule of daily meter assignments, weekly inventories, and monthly vehicle inspections.
• Designs maps for use in meter reading and assists in re-sequencing existing routes and new planned communities or subdivisions.
• Assists in the training of new meter readers.
• Performs clerical duties in the office by checking route books, assisting in billing, and preparing form letters.
• Assists in other areas of utilities operations and maintenance as needed.
• Performs related work as required.

Job Specifications

• Knowledge of meter reading practices and procedures.
• Knowledge of water meter installation practices.
• Knowledge of microprocessor meter reading and recording procedures.
• Knowledge of department services and policies.
• Skill in the use of hand tools.
• Ability to design maps.
• Ability to perform minor meter r