Regional Security Trainer

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Allied Universal® is hiring a Regional Trainer for the Memphis, TN Branch Office. The Regional Trainer will teach Allied Universal employees at all levels, upskilling employees to develop a safety, service, and growth mindset. Training course development, delivery and compliance-tracking will be conducted in accordance with all federal, state or province, and local laws and regulations, while also adhering to Allied Universal standards and values.

Salary = $51,000 + Auto Allowance + Fuel Card + Annual Bonus

Only candidates who have a total of 5 years Leadership/Supervisory experience in one or any of a combination of the following: Security, Law Enforcement and Military.

RESPONSIBILITIES:

• Develop training content to support internal customer training requests and external client needs
• Work with operational partners (Human Resource Coordinators/Branch Managers) to develop practical training programs at the branch level to comply with contractual and regulatory training
• Drive Training Academy performance at the Region, Branch and Site level, guiding teams to continuous improvement
• Deliver region training programs in accordance with local, state, and federal laws and regulations, Allied Universal standards, and contractual requirements
• Communicate effectively both verbally and in writing with internal customers (Operations and Training Leadership at all levels, and Security Professionals), and external clients
• Attend Workforce Management (WFM) or other Operations meetings to communicate region, branch or site metrics using DOMO business intelligence for Academy compliance, federal/state/local training compliance, Mobile Patrol, and additional training topics
• Send weekly reports on Academy completions (SP, SS and SM) as well as any upcoming vILT courses on the National Training Calendar. This includes armed compliance, mobile patrol, and use of force cards
• Conduct site visits each quarter; address academy non-compliance issues, perform training as necessary, meet with client contact when possible; document visit details; develop training programs as needed to address any performance deficiencies
• Identify, vet, and establish relationships with local training academies for support when required
• Deliver fire safety services (occupant, floor warden, and staff presentations; and evacuation drills), and other contracted or agreed upon services such as workplace violence/active shooter training
• Conduct training:
• CPR/First Aid/Automated External Defibrillator (AED)
• Defensive Tactics (e.g., handcuffs, pepper spray, batons, Tasers, firearms)
• Mobility Devices (e.g., vehicles, bicycle, golf cart, Segway)
• Field training for Security Professionals and Supervisors
• Conduct special projects on an as-needed basis to support the region

QUALIFICATIONS:

• Must have a total of 5 years Leadership/Supervisory experience of one or any of a combination of the following: Security, Law Enforcement and Military.
• High school diploma or equivalent
• Ability to obtain and maintain all necessary state or federal licensing requirements
• Where firearms instruction is required, must be able to obtain Pistol Instructor certification within 90 days of placement
• Must possess a valid driver’s license if driving a company-owned vehicle
• Knowledge of and experience with customer service and relations
• Proven experience with personnel supervision and management
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Highly organized and able to keep on track with required information at all times
• Excellent attendance and punctuality
• Ability to work in a very independent environment
• Excellent oral and written communication skills; ability to write manuals, review and respond to written requests for proposals, training documents, and prepare extensive presentations
• Highly proficient and fully functional in Microsoft programs such as Word and PowerPoint
• Professional, articulate, and a