Account Administrator

Department: Sales

Employment Type: Full Time

Location: Phoenix, AZ

Compensation: $23.00 - $26.00 / hour

Description

The Account Administrator provides critical operational, administrative, and coordination support to Account Managers, enabling them to focus on strategic selling, relationship management, and revenue growth. This role serves as the day-to-day backbone of account execution by owning order administration, CRM accuracy, meeting and travel logistics, proposal and presentation support, and cross-functional coordination.

This position is a full time, hourly position. It is a hybrid in-office position (3 days a week in office).

Key Responsibilities

• Enter/place orders; track confirmations, inventory, delivery windows; coordinate changes.
• Log activities, maintain contacts, ensure timely/accurate reporting and documentation.
• Schedule meetings, create agendas, capture notes/action items; coordinate travel logistics.
• Draft and format proposals/decks, maintain templates, manage versions and approvals.
• Support promo planning, timelines, and trade show logistics and materials.
• Track sales/expense budgets; compile reconciliations and summaries.
• Log issues, route internally, track status, escalate to AM as needed.
• Other duties as assigned

Skills, Knowledge and Expertise

• Strong interpersonal as well as verbal and written communication skills. Superior attention to detail and superior customer service delivery.
• Energetic and passionate about offering business solutions for clients.
• Ability to understand financial reports including budgetary guidelines and project expenses. 
• Ability to work under stress, with interruptions and tight deadlines. Desire and ability to work individually and as part of a team with minimal supervision.
• Intermediate computer skills including MS Office; particularly Excel and Power Point  
• Ability to conduct group presentations and prepare proposals.
• Independent judgment to determine project guidelines, purpose, follow-through and completion.  
• Must be a self-starter, open to collaboration and comfortable working in a small office environment.

Benefits

Pay range and compensation package
This position is eligible for company benefits including but not limited to medical, dental and vision coverage, life and short-term and long-term disability coverage, paid time off, 401K participation and company match, and more. The pay range for the position is $23.00-$26.00 per hour based on experience.
Equal Opportunity Statement 
CLA is an Equal Opportunity Employer committed to a diverse and inclusive work environment.