Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.
 

Job Summary:

The Director of Product Innovation develops a solution strategy that fulfills our purpose, aligns with our strategic intent, and creates compelling value for customers. They are responsible for directing individuals and product teams involved in the ideation, evaluation, design, development, commercialization, and delivery of a specific product or group of products (solutions).

The incumbent formulates and executes long-term plans for pricing, packaging, and positioning, revenue generation, and cost/profit control. The Director of Product Innovation promotes the use of new technologies, standards, and industry-leading trends. As a critical team leader, they collaborate across the organization and with customers to strategically execute against the portfolio goals.

Responsibilities:

• Develop and maintain a business plan and strategy for the Electronic Prior Authorization solutions portfolio. Ensure the overall success of their products/product lines within the context of the Surescripts product portfolio by maximizing value for customers and optimizing the user experience.

• Lead market research, sizing, and competitive activity to drive critical input into the solution strategy, business model, and go-to-market strategy to maximize financial success and strategic value. 

• Support business cases, innovations, and value propositions for new solutions to extend the solution portfolio.

• Present and facilitate executive-level sessions on Product strategies with the Executive Team with well-prepared, concise, and clear content.

• Maintain all operational aspects of assigned product line(s), including continuous improvement to ensure accuracy, resolution of errors, implementation of product fixes, and driving enhancements.

• Collaborate with Product Platform and Network Technology & Operations teams to Identify new growth areas, new technology, and emerging product opportunities.  Develop product differentiation and user satisfaction by utilizing user-experience research and design processes.

• Develop and manage relationships with key technology partners.  Ensure on-time delivery of new products and required enhancements of existing products in the specific product line.

• Work with third party standards organizations to define standards and create an internal strategy and approach to standards adoption within the product line.

• Partner closely with Sales and Segment Marketing to establish go-to-market strategies.

• Foster a team culture of innovation and a growth mindset.

• Develop and evaluate personnel to ensure the efficient operation of the function and growth of future talent.

Qualifications:

Basic Requirements:

• Bachelor’s degree or equivalent experience

• 10+ years of experience in related, progressive roles

• 8+ years of experience in product strategy, product definition, product management and product launch

• 3+ years of experience directly managing or supporting the management of P&L/profit contribution for a product line

• 3+ years of experience in healthcare or a field related to the business – data networks, transaction processing systems or information products

• 5+ years of people management experience or experience in roles showing progressive leadership.

Preferred Qualifications:

• Experience in Electronic Prior Authorization for pharmacy benefits in specialty pharmacies, life sciences, and/or providers.

• Experience in technical product development

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed .
 

What You’re Like 

Better care experiences. Improved outcomes. Reduced costs. These are what our customers care about. And you’re ready to step into a key role as part of the solution, innovating unmatched solutions that solve some of the largest challenges in healthcare today, not just