Team Supervisor

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

 

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.  

 

What We Offer 

• The compensation for this position can be up to $84,417.18.  Compensation will vary based on qualifications, skills, experience, and geographic location.  The salary range may also vary if you reside in a different location than the location posted.  

• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!   

• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. 

 

About our Program:  

Employment Services

LADMH TAY FSP IPS 

Population Served: 18-26 years old

Scheduled Hours per Day: Monday - Friday 8am - 5pm

Position Summary  

The Team Supervisor coordinates and supervises case managers, housing staff, peers, Family Specialists, Behavior Specialists, Family Finders, LVNS, LPTs, Clubhouse and/or other staff as assigned by the Program Director.  Coordinates cases with the *Department of Mental Health (DMH) and in some counties Behavioral Health and/or other funding sources/agencies and ensures the delivery of integrated behavioral healthcare.

Essential Duties and Responsibilities   

• Ensures that all supervisees provide a wide array of quality services within their scope of practice to assist consumers in reaching their optimum level of functioning and improved quality of life.
• Ensures staff includes a consumer and family-centered approach to services in all treatment activities.
• Ensures that case management service plans address impairments and strengths and are consistent with the consumer’s diagnosis.
• Ensures that consumers receive access to timely services including crisis intervention.
• Participates in the recruitment, selection, hiring and training of program staff.
• Provides routinely scheduled supervision and consultation to staff adhering to ethical/legal HIPAA standards of practice, Pacific Clinics mission and core values, in enhancing professional growth and development.
• Participates in the development of program policies and procedures.
• Performs chart reviews consistent with Agency’s and Division’s requirements.
• Ensures charting and paperwork meet Agency, quality assurance and funding source requirements.
• Ensures program productivity and latency standards are met through ongoing supervision addressing barriers as they arise.
• Attends all Agency meetings and in-service trainings as required.
• Collaborates and consults with community partners to ensure consumers’ needs are met.
• In some counties, supports community outreach and engagement efforts within the program and the region.
• Provides after-hours on-call crisis response/consultation.
• Works with the treatment team to provide appropriate coordinated care services to clients and their families.
• Attends and participates in staff meetings to provide input towards program development and staff training. 
• Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.
• Reports to work on time and maintains reliable and regular attendance.
• Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.
• Works with a multicultural team sensitive to the cultural and linguistic needs of the clients and families served.  Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.

For positions that support the Employment Services Department:

• Provides individ