Financial Aid Advisor, Advising, Financial Wellness, and Outreach

The Office of the Student Financial Aid is seeking a Financial Aid Advisor, Advising, Financial Literacy and Outreach. This position will educate and advise students and parents regarding financial aid options, policies, and procedures according to US Department of Education regulations and professional judgment guidelines. They will promote financial literacy through individual student meetings and group presentations. They will also have the opportunity to:

• Revise financial aid awards according to special circumstance requests, appeals, and professional judgment decisions.
• Educate and advise parents and current and prospective students in-person, via email, and by phone regarding financial aid policies, procedures, application processes, and federal, state, and institutional aid programs. Counseling involves detailed communication, in sometimes highly charged emotional situations.
• Represent the Office of Student Financial Aid at outreach events, including the presentation of financial aid information at various workshops, orientation sessions, and Admissions recruiting trips. Information presented to small and large groups (300+) including prospective students, parents and guidance counselors.
• Provide individualized loan counseling to students borrowing private, federal, and institutional loans to encourage minimization of debt.
• Direct and oversee Big10 Academic Alliance CourseShare, Traveling Scholar, and Regents Exchange Program registration and grade entry transactions throughout the session.

*Click here for a full job description, including all duties and competencies assigned or e-mail the contact listed below. Visit Job Opportunities (Org 02 & 35) to view all jobs with the Office of the Provost! Click here to learn more about the Office of the Provost at the University of Iowa.

About the Department: The Office of Student Financial Aid assists students with the costs of their educational investment. Our committed team of professionals works in partnership with families, providing information on available options and assisting with the financial aid process.

Required Qualifications:

• Bachelor’s degree or an equivalent combination of education and experience is required.
• Experience working in a post‐secondary academic setting or in another sector dealing with budgeting, counseling, and/or education, typically six months to one year.

Demonstrates a Working PROFICIENCY LEVEL in:

• Facilitating student development, success, and outcomes: the ability to work developmentally with students; ability to promote student learning development, and success by applying advising approaches to individual student situations.