Business Process Analyst/ Site Manager (Veterans Affairs)

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Other

Clearance Level Must Be Able to Obtain:

Confidential

Public Trust/Other Required:

NACI (T1)

Job Family:

Process and Operational Efficiency

Job Qualifications:

Skills:

Analytical Thinking, Continuous Process Improvement, Customer Service, Leadership Training and Development, Time Management

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT's Federal Health team is hiring a Business Process Analyst/ Site Manager to support the Department of Veterans Affairs (VA) Conversion Services (CS) contract, with a focus on improving response time to Veteran benefit requests through the digitization of Veteran records.

In this role, you will lead training, become a subject matter expert on Conversion Services and Freedom Of Information Act (FOIA) projects, collaborate with Internal GDIT stakeholders, customer and scanning vendors to achieve deliverables and drive operational outcomes, innovation, and resolution for project barriers.

Candidates must be willing to rotate between vendor facilities located in London, KY and Mount Vernon, KY.

Work sponsorship will not be considered for this role.

MEANINGFUL WORK AND PERSONAL IMPACT

• Analyze business and technical processes to formulate and develop business information processing systems.
• Coordinate with business and technology teams
• Provide expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for basic business process engagements
• Identify and analyzes business needs, conducts requirements gathering, and defines scope and objectives.
• Responsibilities may include, but are not limited to identifying and eliminating duplication, outsourcing opportunities, streamlining, centralizing, business improvement processes, manufacturing improvement processes, and/or vendor selection
• Use quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis
• Research industry trends for application of process improvement techniques and best practices
• Partner with business process owners and management on strategic initiatives
• May coach and provide guidance to less-experienced professionals
• May serve as a team or task lead

WHAT YOU’LL NEED TO SUCCEED:

• Technical Training, Certification(s) or Associate Degree
• 3+ years of related experience as a business, program or operations analyst
• Proficiency in Microsoft Office, Outlook and Teams.
• Ability to pass a T2 security investigation.

WHAT WOULD BE EVEN BETTER:

• Prior experience supporting the VA
• Experience with VA systems & applications such as: SMTS (Source Material Tracking System) , VBMS (Veterans Benefits Management System) , SHARE and CLEAR applications

GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

#GDITFedHealthJobs

The likely salary range for this position is $75,067 - $84,870. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

25-50%

Telecommuting Options:

Onsite

Work Location:

USA KY Mount Vernon

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and recei