Sr Site Reliability Engineer (Automation)

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The Technical Operations team for the Rave Product Lines has a critical role in fulfilling Motorola Solutions’ mission of keeping people connected and safe. We ensure the security and stability of our hosted products in collaboration with the Information Security, Engineering, and QA organizations on an active and ongoing basis, with a vision of a constantly improving process and technology base to support the populations that rely on us. We’re looking for people who bring enthusiasm to their roles and embrace the desire for continuous improvement in a fast paced environment.

Job Description

The Sr Site Reliability Engineer is responsible for planning, building, and maintaining the tools used by the IT Department to manage the organization’s core infrastructure.  This includes automation, monitoring, logging, and security in support of the designed architecture.  In addition to their specific design, coding/scripting, and general implementation work for infrastructure support systems, the Sr Site Reliability Engineer will work as an integral part of the Production IT organization in an active Production Support role. This will necessarily include writing documentation, providing technical training, and supporting Systems Administrators in using the technologies we provide & support.

 

What You’ll Do: 

• Design, support, maintain, & deploy automation tools for critical safety applications and their underlying infrastructure

• Design and deploy enhancements to processes such as central logging, revision control, and CI/CD pipelines

• Manage via automation the complete lifecycle of applications & infrastructure from initial deployment to End-of-Life

• Collaborate with Systems Administrators, Architects, Developers, and QA Engineers to service technologies used by first responders, medical professionals, and state/local government

• Implement and improve internal tools to enhance the capabilities of the Production IT team in fulfilling business objectives

• Conduct research on software and systems products (both paid and free, both proprietary and open source) to make and justify recommendations for infrastructure architecture

• Critically & constructively assess existing systems for efficiency, effectiveness, security, usability, and maintainability

• Develop and implement strategies for improving or further leveraging systems to make the most of our technology stack  

• Plan and support server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies

• Implement tools and processes integrating with third-party platforms in use by our teams

• Build on our existing automation for our Cloud, physical, and virtual systems

• Participate in our on-call rotation in support of our Production platforms and work with the team to perform off-hours maintenance activities as scheduled

• Train and support the Production IT team in use of the platforms and solutions you implement and document.

Requirements:

• A natural puzzle-solver with 5 or more years of experience in a production DevOps or Systems Engineering Role focused on Linux 

• Proven experience with AND enthusiasm for: Automation, DevOps Tools, Monitoring, Logging, and Backup technologies

• Experience with Configuration Management systems such as Salt, Puppet, or Ansible (Salt Preferred)

• Mid-to-Advanced experience with scripting languages such as Python, Bash

• Proven experience in overseeing the design, development, and implementation of software systems, applications, and networks

• Proven experience with systems planning, security principles, and production management best practices