Motorsport Customer Accounts Engineering Manager

Company Description

At Bosch

Innovation has been a thriving tradition for over 130 years. As a leading technology and services supplier, we seize global opportunities to drive meaningful development. Across the world, thousands of Bosch associates continuously strive to create new products and enhance existing ones.

Welcome to Bosch Motorsport, a premier supplier of electronics, sensors, actuators, and engineering services to top racing series and teams worldwide. Here at Bosch Motorsport North America, you'll be part of a growing, dynamic, and entrepreneurial team, taking on challenging tasks.

As a vital member of our customer-facing team, you will play a key role in supporting our customers in professional motorsport series within North America. Your responsibilities will encompass managing customer accounts, providing in-field customer support with our products and tools, and contributing to the development of future products and tools. Embrace this opportunity to make an impact in the exciting world of motorsport technology. Join us in driving innovation and excellence in the racing industry.

Job Description

As a manager of customer accounts within the professional motorsport market, this position will be responsible for the following:

• Full responsibility for 3 large North American motorsport customer accounts
• Leadership of a team of application and software development engineers across two locations (Farmington Hills, MI + Mooresville, NC)
• Development and management of relationships with current and future customers
• Continuous improvement of application and software development processes to guarantee the highest quality standards expected of Bosch within the rapid timeline that motorsport customers expect
• Further enhancement of product management (market requirements, pricing, promotion and placement, lifecycle management) and customer service strategies through intensifying the cooperation with our headquarters in Germany
• Implementation and development of customer services and product sales business strategy. Set and achieve annual targets to ensure growth of the business year-over-year.
• Develop strategic pricing for new products and services in cooperation with the management team
• Domestic and international travel flexibility required, up to 25% per year including weekend travel.

Qualifications

Minimum Requirements

• Bachelor of Science degree in engineering
• Minimum 3 years of experience in professional motorsport
• Minimum 3 years of experience leading a team and developing direct reports
• Minimum 3 years of experience in leadership position within an engineering environment including experience with working directly with customers within the complete customer journey cycle
• Minimum 3 years of experience in customer facing automotive specific calibration and/or application software development 
• Minimum 2 years of project management experience – specifically demonstrate knowledge of project management principles and the ability to apply these principles, tools and techniques to plan, manage and execute projects to successful completion 
• Must be capable to travel internationally on short notice
• Must be fluent in English (written and verbal) - Native or minimum of C1 ( CEFR/ ACTFL) 

Preferred Qualifications

• Minimum 3 years of experience in managing development budgets with P&L responsibility
• Minimum 3 years of cross-functional experience in technical sales or product management
• Minimum 3 years of experience in requirements capture and integration in both global and regional perspectives
• Demonstrates collaborative skill sets and has a proven track record in effective collaboration across multiple business domains and cultures
• Demonstrates experience in proactively engaging with customers / key stakeholders to exchange opinions, gain insights, build relationships, and find ways to create shared value
• Demonstrates strong technical and business acumen and has intrinsic motivation to achieve results in both domains simultaneously
• Experience working with hybrid and/or battery electric vehicles
• Experience with motorsport engineering tools (data acquisition systems, common scripting languages, communication protocols, hardware diagnostic tools, etc)
• German language skills

Ideal Candidate Characteristics

• A strong sense of personal accountability with demonstrable comfort in an entrepreneurial environment
• Collaborative nature and team player oriented mindset
• Self-disciplined, attentive to deadlines, and effective at time management
• Excellent communication skills; clearly articulate ideas in a way that resonates wit