Temporary Onboarding Coordinator

Job Summary

Responsible for guiding new hires through their first weeks of employment within the organization. Facilitates the transition and assimilation to the department and creates a supportive onboarding environment that provides positive team member experience, engagement and retention.

Essential Functions

• Partners with recruitment teams and hiring leaders to prepare recently hired team members and non-employed team members (students/job shadows, contracted consults, contingent workers, etc.) for their pre-arrival welcome appointment and orientation into their new role within their department.

• Implements the team member onboarding vision and strategy by focusing on an inclusive and positive experience through the initiation of pre-onboarding activities (i.e. provisioning, logistics, organizational) to facilitate exceptional onboarding and seamless transitions (i.e., orientation and post onboarding follow-up activities)

• Initiates independent problem solving and follow-up with team members, recruiters, and leadership as needed. Acts as a liaison for key stakeholders (i.e Business counterparts, Finance, IS, Facilities, Occupational Health Services) to ensure seamless integration into the organization.

• Verifies and ensures accuracy of all new hire information including background check clearance and supporting documentation, completion of health assessment, licensures, certifications, fingerprint collection, and i-9 documents. Follows up with team member, third party verifications and appointment scheduling when applicable. Ensures adjudication, compliance and completion of reporting in an accurate and timely manner prior to a new team member’s start date.

• Ensures that processes and services are continuously monitored for quality, cost-effectiveness and efficiency. Engages in process and quality improvement activities. Maintains and orders supplies for overall onboarding and orientation operations. Processes outside vendor invoices and reimbursements. Actively seeks outside direct-billable accounts with a focus on convenience, quality of services, and effective use of budget.

• Supports the people solutions center in tier two escalation of phone calls, emails and/or case management.

• Invests time building strong working relationships with internal clients in order to further support and prepare new team members to acclimate to the new working environment.

Qualifications

Required

• 2 years of relevant experience Call Center, customer service, patient care, administrative support, project management or related customer facing experience

Preferred

• Associate's Degree or equivalent Human Resources, Project Management, Business Administration, Communications, or Related Field

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status<