Senior Project Coordinator

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Through four brands - Cat, MWM, FG Wilson and Tangent Energy Solutions, the Electric Power Division (EPD) provides distributed power generation products and solutions that help our customers build a better, more sustainable world. With the energy transition, EPD is also at the forefront of Caterpillar's efforts to help customers keep their energy costs low, meet their environmental, social and corporate governance (ESG) goals and ensure reliable, sustainable power solutions. Even when power is not readily available today, our products and solutions are making reliable power a global reality.

As the Senior Project Coordinator, you will act as a key interface between the customer and the organization. His/her ability to maintain existing customer relationships and drive customer satisfaction is a key factor in providing customer satisfaction and increased profitability of future business.

Additional Information:

• Location:  Alpharetta, GA (United States)
• Required Travel: Up to 10% (Domestic).
• Relocation Assistance Offered: None.
• US Work Authorization Sponsorship Offered: None.

What You Will Do:

• Perform as the primary interface for dealer (customer) during project lifecycle.
• Full responsibility for his/her assigned projects and authority to complete them from Order Entry to Project Close Out for project scope development, planning, execution, as defined in and management of departmental milestones and resources.
• Create clear and achievable cost, quality, and schedule objectives while following these objectives through to successful completion.
• Manage as the primary point-of-contact for cross-functional multi-project team resources to ensure expectations of projects are delivered according to defined scope, committed timeline, and profitability.
• Manage document control process or project lifecycle.
• Effectively maintain project planning, milestone due dates and documentation.
• Change Order Claim preparation and administration.
• Review projects for accuracy and compliance to order/quote, PO, spec, and customer expectations.
• Other duties as assigned by Caterpillar management from time-to-time.

What You Have (Basic Requirements):

• Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
• Planning: Tactical & Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
• Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.
• Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
• Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

What Will Set You Apart (Preferred Qualifications):