Lead UX Architect

Company

Cox Automotive - USA

Job Family Group

Engineering / Product Development

Job Profile

Lead UX Architect

Management Level

Manager - Non People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 15% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $106,700.00 - $177,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

A User Experience Lead at Cox Automotive researches, plans, and architects the users’ experience for websites, mobile apps, and Web applications. This person leads the creation of digital products from a user's perspective and coordinates the efforts of other UX architects and researchers working on products within the same area. The Lead devises interaction strategy in sync with user and business goals, develops navigation and structure, designs wireframes or interactive prototypes, organizes content, and tirelessly advocates for real users' needs and goals. 

This person will make strategic and tactical UX decisions related to design, usability, features, and functions. The best candidate will possess outstanding creativity, be highly detailed, and help define and solve complex user problems.

Candidates must be passionate about user experience and design thinking and want to take advantage of working with highly talented team members and stakeholders who wish to have a design-led, customer-centric experience for our product platforms. In return, they will get the opportunity to transform digital customer experiences in a fast-paced environment by balancing the transactional and the emotional —always keeping our users and their goals in mind.

This person is metric-sensitive and understands that success is based on meeting customer needs and revenue goals. 

The successful candidate’s portfolio must demonstrate a depth of experience, with emphasis on user interface design for digital applications, including complex data-driven web sites and multi-screen applications. Mobile experience is needed. 

The Lead will support and assist in the continuing development of a holistic design system that incorporates design patterns, interactive elements, visual standards, and coded components for use across our product ecosystem. He or she will research, conceive, document, and evangelize user experience principles and standards across the company.

The successful candidate will be able to articulate and execute a strategic vision through research, documentation, presentations, and relationships built within the company.

They will aid in mentoring junior, mid, and senior UX Architects within the team.

WHAT YOU'LL DO

• Analyze customer, business, and product performance metrics and interpret underlying drivers to translate into data-based recommendations.
• Develop knowledge and influence across Product and Engineering.
• Lead the assessment and benchmarking of competitive user experiences. Identify strategic opportunities for competitive advantage based on findings.
• Examine web analytics to inform user interactions and designs.
• Evangelize Human-Centered Design culture and process.
• Lead the translation of business requirements into simple, highly usable, and compelling interface layouts, defining how the user interacts with site functionality. Create (and lead the development of) comprehensive site maps, user flows, wireframes, and interactive prototypes (low/high fidelity).
• Monitor developments within the industry and technology trends in general to consider UX implications and benefits for client expectations and product roadmaps.
• Be a model for UX designers through quality processes and artifacts, mentorship, the evolution of our UX toolkit and processes, and by helping to attract great talent.
• Advise and conduct research with teams and apply research to generate theories that inform/drive strategy.
• Bring exceptional communication skills that can create buy-in for user-centered product strategy. Speak on a technical level and communicate clearly with engineers and other stakeholders within the team and beyond.
• Work on complex problems and systems, across a variety of interface and interaction types, spaces, and user groups. This includes physical and spatial considerations, designing for specific environments and specialized audiences.
• Facilitate cross-functional meetings and design workshops for actionable outcomes; bring an inclusive mindset to your lea