Lead Server - Amicalola Falls Lodge

Under the direct supervision of the Food & Beverage Manager, this position greets and serves the guest in accordance with standards of F&B quality, presentation and sanitation, in a gracious and professional manner.

Key Responsibilities:

• Checks assigned stations prior to opening for cleanliness of tables, chairs, floor, proper table set-up
• Performs all necessary opening and closing side-work as per side-work schedule/assignments
• Maintains awareness of daily specials, soups, and drinks.
• Knowledgeable of all menu items, their garnish, contents and preparation methods
• Knowledgeable to answer questions about the menu in a direct, concise way
• Operates the point of sale (POS) equipment
• Knowledgeable of proper beverage, liquor and wine menus and service
• Follows all accounting procedures in the handling of all transactions
• Follow the standards for proper service, bussing and re-setting of tables
• Maintains their assigned areas in a clean, organized manner
• Works closely with the kitchen to ensure guest satisfaction in presentation and quality of food
• Works closely with bartender to ensure guest satisfaction in presentation and beverage quality
• Follows proper service (water glasses filled, checking back with guest after serving entrée, pre-bussing, etc.)

Education and/or Experience: High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

Computer Skills: Must be proficient with retail point-of-sale systems