Senior People Business Partner

The Company

Fenergo is the leading provider of Client Lifecycle Management (CLM) solutions that digitally transform how financial institutions, asset management and fintech firms onboard and manage clients throughout their client lifecycle.

Its software digitally orchestrates every client journey from initial Know your Customer (KYC) and client onboarding, automating regulatory compliance and enabling continuous monitoring throughout the client lifecycle (transaction monitoring, perpetual KYC), all the way to client offboarding.

Fenergo is recognized for its in-depth financial services and regulatory expertise and out-of-the-box rules engine which ensures financial institutions are future-proofed against evolving Environmental, Social and Governance (ESG), KYC, Anti-Money-Laundering (AML), tax and prudential regulations across 120+ jurisdictions. Headquartered in Dublin, Ireland, Fenergo has offices in North America, the UK, Poland, Spain, South Africa, Asia Pacific, and the United Arab Emirates.

Headquartered in Dublin, Ireland, Fenergo employs over 850 people and has offices in North America, the UK, Poland, Spain, South Africa, Asia Pacific, and the UAE.

The Role

We are seeking a talented Senior People Business Partner with expertise in supporting Engineering, Product and Customer Delivery teams to join our dynamic organization.

As a People Business Partner, you will play a crucial role in aligning the HR strategies with the business objectives of our organization. You will partner closely with the leaders and employees within the Product & Technology function to drive business growth and align with people's development and success.

Key Focus Areas & Responsibilities:

• Act as a strategic People Partner and advisor to leaders, providing guidance on HR matters, policies, and practices.
• Collaborate closely with management to understand their business needs and objectives and develop people-related strategies and initiatives to support them.
• Develop and implement talent acquisition strategies to attract top-tier technical talent, ensuring a diverse and inclusive candidate pool.
• Partner with the Learning & Development team to identify and address skill gaps, creating development plans and programs that enhance employee capabilities and encourage continuous learning.
• Provide coaching and guidance to managers and employees regarding performance management, talent development, employee relations, and conflict resolution.
• Lead career development initiatives, including succession planning and talent reviews, to identify high-potential employees and facilitate their growth opportunities.
• Stay updated on market trends, competitive intelligence, and developments within the Product & Technology industry, leveraging this knowledge to provide insights and recommendations to stakeholders.
• Collaborate with the HR Centers of Excellence (e.g., Compensation & Benefits, HR Operations) to ensure effective delivery of HR services and programs.

Requirements

Career, Experience, and Qualifications:

• Minimum of 10 years of HR business partner or relevant HR experience in a software/technology organization supporting Engineering, Product, and Customer Delivery functions.
• Experience in a global environment.
• Strong understanding of HR challenges, including talent acquisition, performance management, and employee engagement.
• Familiarity with the unique demands of a software organization, including knowledge of software development lifecycles, Agile methodologies, and technical support best practices
• Solid knowledge of HR practices, employment laws, and regulations.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels.
• Proactive problem-solving skills, analytical thinking, and the ability to provide data-driven insights.
• Passion for driving employee engagement, fostering an inclusive culture, and supporting the development and success of Customer Support teams.
• Bachelor's degree in human resources, Business Administration, or a related field. A Master's degree is preferred.
• For non-Europeans, a valid working permit for Ireland is required.

Benefits

• Training & Development
• Bike to Work Scheme
• Sports & Social Club
• Private Pension
• Private Health Care Plan
• Wellness Resources
• Free Food & Snacks
• Flexible and Hybrid working #LI-Hybrid