Director-Perioperative Services Full-Time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Director, Perioperative Services is an RN who reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Director, Perioperative Services serves as a department leader with goals of optimal patient outcomes, top decile patient engagement scores, engaged employees and fiscal stewardship.

The Director, Perioperative Services maintains operational and programmatic responsibility for assigned business units and associated projects with the target of advancing the goals of the NM strategic growth plan with an emphasis on institutional level initiatives that integrate people, process and technology. This role is responsible for modeling effective leadership behaviors to achieve organizational outcomes.

Responsibilities:

• Collaborates with Medical Directors, department leaders, staff and members of inter-departmental multidisciplinary teams to optimize patient care and outcomes for the all the perioperative services departments, holding/recovery, surgery, and anesthesia, peri-informatics and preadmission testing patient populations.
• Helps all employees make the connection between NM values, their daily work and patient/customer satisfaction.  Holds leadership teams and staff accountable for modeling service standards and behaviors.
• Demonstrates ability to communicate effectively and respectfully across departments and sectors of organization; within all levels of management; with patients, visitors, other customers, etc.
• Collaborates with hospital leaders in developing, implementing, reviewing, revising and monitoring hospital-wide performance improvement activities.
• Collaborates with the RMG Director(s) of Operations regarding the needs of the outpatient clinics and physician medical group practice patient populations.
• Participates in, or chairs, committees, work groups, and meetings as necessary. Able to demonstrate measurable results and meet target dates.
• Encourages diverse perspectives and solutions, drawing from staff, peers, physicians, patients and other stakeholders.
• Promotes teamwork through effective, professional communication.
• Uses timely, effective communication methods to update staff on departmental and organizational priorities and progress.
• Provides real-time, ongoing and scheduled feedback in a constructive, supportive manner.  
• Develops, measures and monitors budget and business development plans; provides ongoing updates to staff. 
• Participates in product advisory committee(s) to evaluated new products and cost impacts to the surgical departments, orthopedics, neurospine, and surgery.
• Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services. 
• Responsible for capital planning, projects and expenditures for all of surgery, holding/recovery, anesthesia in collaboration with capital sourcing, construction, IT, CE, facilities and other ancillary departments.
• Responsible for financial oversight and performance management of assigned departments/cost centers.
• Directs leadership teams to manage resources efficiently and effectively.
• Effectively represents CDH and participates in system level initiatives: NM system development, program affiliations, joint ventures, physician alignment initiatives.
• Oversees construction for any planned or future strategic construction projects. 
• Thinks and acts in ways that support NM/CDH strategy, vision and plans.  Identifies opportunities for new business growth and development, expansion of current services, etc.
• Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns goals, cross-training and other opportunities for professional development within CDH/NM.
• Creates an environment of partnership, collaboration, seamless quality and service enhancement across teams, depar