Senior Product Manager - Digital Services

<p><span>We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and strategic thinking <strong>Digital Services Product Lead</strong> to be part of our Product team.<br/><br/></span></p> <p><span>You have a challenging mission for:<br/>Building, growing and monetizing a portfolio of digital services, shaping product strategy, driving innovation, and delivering integrated propositions that enhance customer experience and business performance.</span></p> <p><strong><span> </span></strong></p> <p><strong><span>What you will do:</span></strong></p> <ul> <li><span>Build, grow and monetize a portfolio of digital services</span></li> <li><span>Shape the digital product strategy ensuring alignment with customer needs, business priorities and commercial goals</span></li> <li><span>Develop deep understanding of customer behaviors, operational challenges, and digital maturity levels by deep diving into customer insights through research, interview, market intelligence and feedback loops</span></li> <li><span>Drive product innovation aligned with market trends, customer pain points, and commercial objectives. </span></li> <li><span>Identify, evaluate, and onboard third-party digital services</span></li> <li><span>Build integrated service propositions that complement core connectivity offerings.</span></li> <li><span>Manage the full product lifecycle from concept and business case development to launch, optimization, and retirement. </span></li> <li><span>Lead and evolve the digital product chapter, building a culture of accountability, ownership and disciplined execution</span></li> <li><span>Lead relationships with external solution providers, evaluate based on customer value, scalability, and commercial viability and negotiate commercial models, services levels, and partnership agreements</span></li> <li><span>Influence effectively across teams, and stakeholders, navigating complex environments and removing blockers to maintain momentum</span></li> <li><span>Design and end to end execute go to market strategy; define bundles, enable sales channels, orchestrate internal stakeholders to define communication strategy</span></li> <li><span>Define business case and pricing strategy </span></li> <li><span>Monitor product performance, customer adoption, engagement, and profitability</span></li> <li><span>Ensure seamless customer journeys across acquisition, onboarding, activation, support, and renewal.</span></li> </ul> <p><strong><span>It would be great if you have:</span></strong></p> <ul> <li><span>Strong product management experience in telecommunications, technology, SaaS, or digital services</span></li> <li><span>Demonstrated ability to translate customer insights into commercial product propositions. </span></li> <li><span>Strong understanding of digital ecosystems and third-party partnership models. </span></li> <li><span>Commercially minded with analytical and strategic thinking capabilities.</span></li> <li><span>Excellent stakeholder management and cross-functional collaboration skills. </span></li> <li><span>Familiarity with agile methodologies and digital product development practices.</span></li> </ul> <p><strong><span> </span></strong></p> <p><strong>What you will get:</strong></p> <p><strong> </strong></p> <ul> <li>Annual Bonus to celebrate your achievements.</li> <li>Wellness programs to keep yourself fit.</li> <li>Mobile voice and data to talk.</li> <li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li> <li>Flexy work from home to balance your life.</li> <li>Private Insurance program to check up your health.</li> <li>Toddlers allowance to daycare your kids.</li> </ul>