Internal Communications & Employee Experience Intern

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview:

Dutch Bros is looking for an individual to join our Internal Communications team for the summer Emerging Talent Program. This role focuses on gathering and reporting on compelling content that engages current and future support-center employees and strengthens the company’s culture. The ideal candidate is detail-oriented, can serve in project management functions, and is passionate about communications. 

*For the duration of the program (June 1st - July 31st) housing will be provided, however reliable transportation is needed to and from the program. Additionally, the program is rooted in professional development, full-time employment conversion is not guaranteed.

Job Qualifications:

• Creative Writing

• Editing and Proofreading 

• Communication 

• Teamwork

• Fact-Checking 

• Detail-Oriented

Location Requirement: 

This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.

Key Result Areas (KRAs):

Support Internal Communications Systems and Processes:

• Help organize and improve systems for sharing information across the company

• Manage the internal content calendar to ensure communications are timely and relevant

• Ensure internal messages are ready and sent on time, following Dutch Bros standards

• Maintain a central place for storing and accessing past communications

• Suggest ways to improve communication systems for better effectiveness

• Assist with requests from different departments for internal communications

Assist in Internal Storytelling and Content Creation:

• Review and edit drafts of communications for grammar, style, and clarity

• Proofread and help distribute internal messages such as emails and newsletters

• Write internal communications as needed, such as announcements and updates

• Create content for digital workspaces and keep it updated according to business needs

• Ensure internal messages reflect the Dutch Bros brand voice and tone

• Provide support for external communications or field-related messages if needed

Track and Report on Internal Communications Success:

• Help monitor how well internal communications are working and suggest improvements

• Prioritize communication tasks based on importance and deadlines

• Conduct research to support internal communication efforts

• Other duties as assigned

Skills:

• Creative Writing

• Editing and Proofreading 

• Communication 

• Teamwork

• Fact-Checking 

• Detail-Oriented

Physical Requirements:

• In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions

  • Must be able to collaborate in-person with occasional impromptu in-person meetings 

• Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels

• Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches.  Must be able to occasionally move or lift office items up to 25 pounds

• Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.

• Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to