Sr. Data Center Engineer (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring!  We’re seeking a Sr. Data Center Engineer to join our stellar team to become an integral part of an organization's IT operations.  You will be responsible for the installation, configuration, and maintenance of crucial servers, storage devices, and networking equipment. Your role involves monitoring system performance to promptly address and resolve any hardware or software issues, ensuring all operations are efficient and secure. You'll also maintain detailed documentation of infrastructure setups and participate in security audits. In collaboration with other IT teams and external vendors, you'll support the seamless functioning of IT systems, proving essential to the organization’s daily operations.

Responsibilities:

• Installation and Maintenance:

  • Install, configure, and maintain servers, storage devices, and networking equipment.

  • Perform routine maintenance tasks such as cleaning, checking cables, and ensuring proper airflow and cooling.

• Monitoring and Diagnostics:

  • Monitor system performance, capacity, and availability using various tools and dashboards.

  • Diagnose and resolve hardware and software issues, including server failures, network outages, or storage problems.

• Troubleshooting:

  • Respond to alerts from monitoring systems in real-time to prevent or minimize downtime.

  • Conduct root cause analysis for recurring issues to implement permanent fixes.

• Documentation:

  • Maintain accurate documentation of infrastructure configurations, maintenance activities, and incident responses.

  • Update operational procedures and system diagrams to reflect current states.

• Security Compliance:

  • Ensure all operations comply with security policies, including physical security of the data center.

  • Participate in security audits and implement security measures as required.

• Asset Management:

  • Track inventory of hardware assets, manage lifecycle from procurement to decommissioning.

  • Manage spare parts inventory and ensure readiness for replacements.

• Emergency Response:

  • Be available for emergency calls for critical system failures, which might include after-hours or weekend work on a rotation basis.

• Collaboration:

  • Work closely with other IT teams, including network engineers, system administrators, and software developers.

  • Coordinate with external vendors for equipment repairs or upgrades.

• Training and Development:

  • Keep abreast of new technologies and methodologies in data center management.

  • Participate in training sessions and might occasionally train new staff or interns.

Qualifications:

• Proficiency with server, storage and network hardware, including rack and stack experience.

• Understanding of networking principles and hardware (routers, switches, load balancers).

• Familiarity with data center infrastructure management (DCIM) systems.

• Basic knowledge of operating systems (Linux, Windows Server).

• Strong problem-solving and analytical skills.

• Excellent communication skills for documenting processes and liaising between teams.

• Ability to work independently or in a team environment under pressure.

• Physical Demands:

• Ability to lift heavy equipment (up to 50 lbs).

• Comfortable working in environments that might be noisy or require climbing ladders.

• Must be adaptable to rotating shifts if necessary.

• Associate’s or Bachelor’s degree in IT, Computer Science, or related field preferred.

• Certifications like CompTIA Server+, Data Center Technician (DCT), or equivalent are advantageous.

Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings

#LI-PP1

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one