DC Engineer Specialist

Role: Relativity Server Administrator

Location: Dallas, TX (Onsite) 

 

Mandatory Skills:  L3 Relativity Exp with E-discovery. 

Overview:
We are seeking an experienced Relativity Server Administrator & Level 3 Support Engineer. Candidate will be responsible for the end-to-end administration of Relativity Server infrastructure and act as the technical escalation point for advanced troubleshooting and performance optimization.

Key Responsibilities:

• Administer, configure, and maintain Relativity Server (on-premises) environments including web, agent, SQL, and file servers.
• Monitor system health and performance using tools such as SQL Profiler, Relativity Analytics Monitoring, and Windows Event Logs.
• Handle Level 3 support escalations from internal and external teams, including complex data processing, integration issues, and system-level troubleshooting.
• Patch and upgrade Relativity environments in compliance with security and compliance policies.
• Collaborate with InfoSec, DevOps, and Product teams to ensure secure, scalable, and stable environments.
• Perform backup and disaster recovery planning and testing for Relativity infrastructure.
• Analyze performance bottlenecks and propose/implement solutions for SQL Server optimization.
• Manage and monitor agent queues, distributed processing environments, and structured analytics components.
• Create and maintain documentation for architecture, procedures, and knowledge base articles.

Qualifications:

• Experience working in litigation support, eDiscovery, or legal technology environments is a strong plus.
• 3+ years of hands-on experience with Relativity Server administration (Relativity Certified Administrator certification preferred).
• Strong understanding of Windows Server, Active Directory, IIS, and SQL Server (2016/2019).
• Experience with Relativity Analytics, Structured Analytics Sets, and Processing workflows.
• Expertise in troubleshooting performance and stability issues in Relativity environments.
• Familiarity with Relativity Integration Points, ARM, and RDC.
• Proficient with PowerShell scripting and other automation tools.
• Understanding of networking, load balancing, storage systems, and cloud/on-prem hybrid environments.

Preferred Skills:

• Knowledge of kCura APIs and custom script execution.
• Experience with ElasticSearch, Kubernetes, or containerization is a plus.
• Familiarity with ITIL practices and working within a ticketing system (e.g., ServiceNow, Jira).