Director, Compliance Officer Americas
Ingram MicroAbout the role
It's fun to work in a company where people truly BELIEVE in what they're doing!
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Responsible for the overall implementation, management and continuous improvement of the company’s Compliance Program in the Americas (Canada, United States, LATAM) region (the “Region”). This individual assesses compliance risks and needs; develops and implements compliance policies and processes; develops and delivers compliance training; supports and implements global compliance initiatives in the Region; monitors compliance processes; manages, leads and conducts ethics and compliance investigations; acts as a strategic partner to regional leadership team; provides guidance to business teams on compliance-related matters and in support of business initiatives and mergers and acquisitions; works closely and collaboratively with all members and all levels of the Compliance, Legal, Human Resources, Finance, Internal Audit, and all functional business areas to ensure that Ingram Micro associates have the support and guidance they need to grow, innovate and execute with ethics and integrity; promotes a strong ethics and compliance culture; and contributes to the further development of the Program globally. This position reports to the Vice-President, Chief Compliance Officer.
Your role:
- Embed a strong culture of ethics and compliance and program awareness in the Americas, including promoting a Speak Up culture consistent with Ingram Micro’s Sunshine Rule.
- Collaborate with the CCO to develop the strategic direction of the E&C program for the Americas, including developing, maintaining, and constantly improving the program.
- Ensure alignment of the regional plan with global E&C priorities and sharing of standard processes.
- Help the business integrate Ethics and Compliance and a sound control environment into its daily management and strategic planning.
- Provide risk-based, accurate and pragmatic advice on compliance related matters to relevant stakeholders in the Americas on a range of E&C issues, including working with government officials, use of third parties, due diligence issues, international trade regulations, etc. and builds and maintains strong working relationships across all functions and levels of the organization.
- Identify creative, risk-based and compliant solutions to support the business in achieving goals and strategies leveraging other Compliance resources across the global company as appropriate.
- Support, develop and deliver compliance training and communications, including tailoring content, audience identification, training delivery, and completion tracking.
- Manage, oversee and, as appropriate, conduct investigations into allegations of misconduct arising from the region, including scoping, planning, factfinding, root cause analysis, recommendation and remediations, and documentation and close collaboration with internal stakeholders—e.g., HR, Legal, Internal Audit, Finance, Security and other business functions in that regard.
- Conduct risk assessments, monitoring, testing and analysis activities in the Americas Regions to continuously evaluate risk areas and priorities to guide new compliance activities and continuous improvement efforts.
- Third party risk management – liaise with the business to ensure timely and accurate due diligence/economic sanctions/export controls screening and assessments of third parties and transactions, provide guidance and support to the businesses around compliance with sanctions and export controls regulations, working closely with the Global Trade Compliance operations team and other Region Compliance leads, including, as appropriate, tailored risk mitigation measures.
- Execute on additional projects and workstreams as required to develop and mature the company’s Ethics & Compliance Program, including policy review and revision, documentation of processes and procedures, support of
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