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IB

Network Support Technician

IBM
Alexandria, United Statesfull_timeVerifiedPosted 10 Oct 2024
💰 $75,000/yr($49,000/yr$75,000/yr)

About the role

Introduction
A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver on that promise. If you enjoy helping people with technical issue, you’ll love your career at IBM.

Your Role and Responsibilities
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Responsibilities Include:

  • Perform all activities necessary to maintain day to day operations of the program/product offices.
  • Manage facilities to include space, furniture and office supplies. Oversee the back office helpdesk and desktop support.
  • Manage the distribution and maintenance of office automation hardware and software to include laptops, tablets, cell phones, desk phones, printers, VTC equipment, etc.
  • Receive, distribute, track and report on formal tasks using the Task Management Tool.
  • Provide leadership to administrative, strategic communications, on/off boarding of workforce.


Required Technical and Professional Expertise
• Minimum 2 + years relevant experience
• Proficiency in MS Office products including MS Word, PowerPoint, Excel, Project and Teams
• Excellent verbal communications skills
• Secret level security clearance required

Preferred Technical and Professional Expertise
None


Key Job Details
Role:Network Support Technician Location:Alexandria, US Category:Infrastructure & Technology Employment Type:Full-Time Travel Required:No Travel Contract Type:Fixed Term – Long Term Company:(0147) International Business Machines Corporation Req ID:731507BR

Projected Minimum Salary:$49,000 per year Projected Maximum Salary:$49,000-$75,000/year per year Date Posted:October 9, 2024

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Company

IBM

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