Sales Admin Assistant (Part-time)

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.

We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net.

Role Summary:

This temporary part time position will support the Sales Administration team within the Sales Operations organization. This individual must have a strong attention to detail, is a self-starter, and be able to work in a fast-paced environment.

Job Scope/Supervision:

This position will interact with the Sales Administration team and report to the Director, Sales Administration.

Duties and Responsibilities:

• Research marketing data for new prospects and update internal CRM system
• Audit/update marketing data to ensure accuracy
• Update account and order information, once verified by sales administrator
• Review and update sales admin standard operating procedures document
• Address incoming inquiries in a timely, efficient, and professional manner
• Assist on adhoc projects, as needed

Required Experience/Qualifications:

• Microsoft Excel – experience with spreadsheets
• Microsoft Outlook/Teams – familiarity with calendars, mailing lists, searching, and organizing emails
• Internet/Sales Tools – Can easily navigate web sites/apps

Hours/Travel/Shift:

Monday through Friday 5 hours per day

Core Competencies

• Knowledge of Organization: Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance.
• Operational Functions: Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.
• Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
• Calendaring: Knowledge of office electronic scheduling software; ability to use scheduling software to create, review or manage schedules.
• Desktop Tools: Knowledge of office support tools available on the desktop (e.g., word processing, email, presentation software and spreadsheets); ability to use desktop tools to complete daily tasks.
• Facilities Management: Knowledge of safety measures for physical facilities; ability to maintain, care for and develop commercial and physical facilities.
• Office Administration: Knowledge of office administration activities; ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
• Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity