Temporary Showroom Sales Support Staff

Location: High Point,North Carolina,United States

COMPANY
Mercana is one of North America’s leading home furnishings wholesalers, with interior designer and retail partners around the globe. As a “design-first” company, we produce unique pieces for the home each season including items such as wall art, furniture, lighting and home decor accessories.

Mercana is looking for 4 individuals to help greet customers, take orders, and work with our in-house Sales Reps at the Highpoint Market. This will be an hourly paid position of $25.00 per hour. Individuals must be available from April 24 - April 29, 2026. 

• Training will be provided: Friday, April 24 
• Shift Dates: Saturday, April 25th – Wednesday, April 29th

Roles:
1. Greeter – Main Showroom guest services & showroom runner
2.  Hospitality

General Job Requirements
Greet and engage with trade show attendees in a friendly and professional manner
Help facilitate customer inquiries and get them the service they need
Become familiar with Mercana Furniture Décor (about us & high-level product information), showroom layout, Mercana staff and sales reps,
Capture customer comments and feedback each day and share with sales team/supervisor
Physical Demands – requires prolonged periods of standing, walking, and movement throughout the Showroom. May involve reaching, crouching, kneeling and be required to lift/move boxes of hospitality products, a variety of merchandise or branding materials.

Responsibilities
Guest Services
   Scan showroom attendee badges and learn their motivations for their visit to help customers find the dedicated sales rep to support them through their visit
   Assist customers and respond to inquiries; facilitate customer and sales team introductions
Hospitality
   Help maintain the overall showroom appearance and exhibitor branding & sales materials
   Maintain cleanliness and orderliness of the showroom/kitchen throughout the event – trash removal, dusting/sweeping as required
   Ensure hospitality areas are always fully stocked and organized
   Act as host/hostess, making & serving coffee/popcorn/snacks
Other
   Any additional tasks assigned by the sales team / supervisor
   Capture customer comments and feedback each day and share with sales team/supervisor at end of each shift

Requirements / Preferred:
   Out-going, enthusiastic, friendly, and motivated personality
   Effective communicator, self-starter, organized, team player
   Promote a professional image (professional casual business attire – no jeans or shorts, no mini skirts, no crop tops; appropriate footwear for being on feet all day)
   Previous Highpoint Market tradeshow experience preferred
   Customer Service/Hosting experience and/or Sales Experience in Wholesale or Retail is helpful
   Interest in Home Furnishings & Décor, Interior Design, style & trends is a plus
   Ability to work independently as well in a team environment
   Ability to follow both verbal and written instructions – open communication with showroom sales reps

Please Note:
   Hours are not guaranteed and will be based on business needs.
   Lunch and beverages will be provided daily
   No cell phones allowed on the sales floor 
   Parking is not covered
   All interviews will be conducted virtually via Microsoft Teams