Security Guard (On-Call/Temporary/Seasonal)

Description

Part-Time (On-Call/Temporary/Seasonal)

This position requires the ability to work a flexible schedule, with availability on weekends and holidays, and for events, programs, and festivals, including those after museum hours, festivals, and other special events.

Job duties include but are not limited to:

• Secures/opens museum and other campus buildings as scheduled
• Performs routine rounds of all buildings/areas as scheduled
• Checks doors/windows of buildings to ensure tightly closed/locked; notes in log any unlocked
• doors/windows
• Responds to all security requests on campus, relays messages to the Manager.
• Determines when incident requires written report, which report form to use and submits to Manager; may prepare other written reports as directed by Manager
• Completes all incident reports by taking the time to investigate; promptly reports incidents or risks that require Manager's attention
• Monitors security camera monitors/observes campus activity
• Maintains a courteous, respectful and professional manner at all times
• Observes the highest standards of conduct of the department and organization.
• Helps to maintain the highest standards of integrity, credibility, and trustworthiness
• All other security duties as needed and required

Knowledge, Skills and Abilities:

• Enhanced knowledge of basic security and Emergency Action Procedures.
• Skill in both verbal and written communication.
• Skill in observing situations and decision making.
• Skill in dealing courteously with the public.
• Must be flexible and capable to work alone as well as in teams.

Requirements

• A MASS MoCA Security Guard requires a high school diploma (or GED) or job-related work experience
• Our Guards must be -- or willing to be -- trained and certified in First Aid, CPR, and AED, as well as other emergency procedures (i.e., fire and disaster evacuations, active shooter)
• Acts as a team player who works well with others, and shows courtesy and respect to colleagues
• Is able to work alone and as part of a team
• Has strong people skills, including diplomacy and empathy
• Has strong verbal, communication, and analytical skills
• Is adept in conflict resolution; ability to de-escalate a wide range of situations
• Has strong attention to detail, and ability for multi-tasking and critical thinking
• Able to exercise discretion and independent judgment
• Is proficient in, or willing to learn, use of a 2-way radio
• Has proficient and legible writing skills (handwritten and typed)

Work Conditions

• This position requires the ability to work a flexible schedule, with availability on weekends and holidays, and for events, programs, and festivals, including those after museum hours
• This position requires outdoor patrolling year-round, which may include inclement weather
• This position may require work in dimly lit areas, and/or may be subject to strobe lights or other photosensitive situations

Physical Requirements

• Must be able to sit, stand, and walk for long periods of time
• While performing the duties of this job, the employee may be required to climb, stoop, kneel, crawl, twist, bend, sit, walk, stand, and use repetitive movements of the hands
• Must have excellent hearing, vision, and sense of smell in order to be acutely aware of the surrounding environment
• Able to lift, carry, and operate a 25 lbs fire extinguisher
• Must be able to wear PPE when necessary

MASS MoCA strongly encourages employees to be up to date with their COVID-19 vaccinations.

Part-Time, Non-represented position.

Minimum starting wage is $19.50/hour.