Director, Sales Operations

JOB TITLE:  Director, Sales Operations LOCATION: Hybrid in Boulder, Colorado (3 days per week in office) JOB TYPE: Full Time, Exempt OVERVIEW:
Spectra Logic is the recognized leader in preserving, protecting, and defending the world’s most valuable data. Since 1979, we have specialized in innovative archive solutions for data at scale, serving markets such as high-performance computing, media & entertainment, and centralized IT environments. Our unique blend of cutting-edge engineering, superior longevity, and customer focus has made us a trusted partner for organizations managing terabytes to exabytes of critical data. POSITION SUMMARY:We are seeking a strategic and experienced Director of WW Sales Operations to centralize and optimize sales operations across North America, EMEA, and APAC. This role will unify decentralized resources, improve CRM systems, implement key performance metrics, and streamline processes to enhance global sales efficiency. You will lead a team of 4–6, collaborating with sales leadership, marketing, finance, and professional services to drive sustainable growth and operational excellence. KEY RESPONSIBILITIES: Strategic Leadership & Collaboration

• Centralize sales operations functions across global regions (North America, EMEA, APAC) to create a unified and efficient structure.
• Identify barriers to sales productivity and design solutions to address them.
• Partner with cross-functional teams (e.g., finance, marketing, professional services) to align strategies and execution. 

Sales Process Optimization:

• Streamline and standardize global sales processes to improve efficiency and productivity.
• Oversee territory alignment, incentive programs, and deal desk functions.
• Establish best practices for forecasting, resource allocation, and quota setting. 

CRM & Analytics:

• Maintain and optimize the CRM system (e.g., Salesforce or Dynamics) to improve reporting, forecasting, and pipeline management.
• Lead CRM enhancements and user adoption initiatives to maximize system value.
• Analyze sales data to provide actionable insights and inform strategic decisions.

Quoting Strategy

• Establish and manage pricing frameworks, discounting approval layers, and category-specific pricing rules.
• Leverage the ExperLogics CPQ system to streamline and automate quoting and approval workflows.
• Continuously improve the quoting process for efficiency and compliance.

Sales Training & Enablement

• Design and implement a comprehensive onboarding and training program for sales representatives and solutions architects.
• Align training with sales methodologies, product knowledge, and market needs. 

Performance Metrics & Reporting:

• Develop and track key performance indicators (KPIs) to measure sales effectiveness and identify areas for improvements.
• Regularly present reports and recommendations to senior leadership. 

QUALIFICATIONS:

• 10+ years of experience in Sales Operations, Sales Enablement, or related fields, with 5+ years in a leadership role. Experience in a tech company with a global sales force is required. Data storage industry a plus.
• Proven success in centralizing decentralized functions and managing global operations across multiple regions.
• Hands-on experience managing and optimizing CRM systems like Salesforce or Microsoft Dynamics, with a strong track record of driving adoption and optimization.
• Demonstrated ability to analyze data, develop actionable insights, and communicate recommendations to senior stakeholders.
• Experience in building sales enablement programs from the ground up.
• Strong cross-functional collaboration skills and influence skills.
• Proven ability to manage multiple projects, create structure in ambiguity, and meet deadlines.
• Experience leading a team of 4–6 professionals.
• Familiarity with regional nuances and best practices across North America, EMEA, and APAC.

COMPENSATION:The base salary range for this position is $150,000-180,000 annually plus eligibility for bonus. While this salary range is a good faith and reasonable estimate, a candidate’s actual salary will be competitive based on factors including the candidate’s knowledge, skills, experience, and location. BENEFITS: Spectra provides a casual work environment and a compensation structure that rewards contribution and hard work.