Research Project Coordinator

Working at Lyssn

Lyssn.io, Inc. (Lyssn) is a technology start-up focused on using Artificial Intelligence (AI) to improve the quality of behavioral healthcare and human services. Lyssn is headquartered in Seattle, Washington; however, the majority of our team members work remotely.

We started Lyssn with a single conviction: Health and well-being is a basic human right, and people who are suffering should have access to the best quality care. Our vision is to design technology that maximizes therapists, counselors, coaches, and caseworkers’ ability to help their clients and patients, and we offer a suite of technologies to scaffold and enhance training, supervision, and quality assurance to do just that!

Our company spans a diverse range of skills and disciplines including natural language processing, machine learning, psychotherapy research, clinical assessment and behavioral coding, project management, software development, UI design, community-based research, and small business development.

Inclusion is our mission

Our products train providers in acceptance and appreciation of differences. To create products like this that serve everyone, we need to include everyone. Therefore, we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for supporting behavioral healthcare and human services, we welcome you to join our team at Lyssn.

Research Project Coordinator - Full Time - Remote

Lyssn is actively engaged in research and development activities, funded by multiple grants and contracts from NIMH, NIDA, NIAAA, the Annie E. Casey Foundation, the John Templeton Foundation, and other private entities. The Research Project Coordinator (PC) will work closely with the Research Project Manager, and principal investigator’s of grants, and projects. They will assist the Project Manager in day-to-day oversight of key tasks and timelines, including compliance with protocols, IRB submissions, budget, regulatory agencies and coordination with research and clinical partners, recruitment, and data collection.

All projects focus on AI-based technology development to support training, supervision, and quality assurance of evidence-based behavioral healthcare and human services (e.g., counseling, psychotherapy, and caseworkers). The PC will have project management responsibilities on one or more of the following projects: 1) Development of Web-based training platform for a variety of different treatments; 2) Development and assessment of a chatbot to train basic counseling skills in Motivational Interviewing; and 3) Implementation and evaluation of automated, AI-based feedback for supervision and quality assurance of Cognitive Behavioral Therapy in community clinics.

The ideal PC will bring with them a background of work in clinical psychology or social work and is passionate about improving behavioral health care in a start-up environment. This individual should also thrive working remotely and can demonstrate a history of strong project management skills in organization, planning, risk management, critical thinking, and effective communication and interpersonal skills.

Job Type / Schedule

Full-time employee, 40 hours per week, remote. Participation in three-day, quarterly in-person retreats at a range of locations around the country (e.g., California, Arizona, Utah, New York, Seattle) may be required for this position. Employees will be required to be vaccinated against COVID-19 to attend in-person meetings.

Supervision

This position is available primarily under the direction of Roisín Slevin, Research Project Manager. All Lyssn employees may interact with this position at different time points via an online interactive platform. A non-disclosure agreement will be required in this position.

Essential Functions

• Provide professional project management for new and existing grants, contracts, and development projects
• Ensure that projects are delivered on-time, within scope, and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Co-develop a detailed project plan to monitor and track progress for new projects and adhere to plans developed for existing projects
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Manage the relationship and communication between internal and external stakeholders; proactively contact and ensure all parties are on track
• Create and maintain