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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Works with business, technology, and risk partners to assess emerging risks and issues across Consumer and Small Business Banking (CSBB) products, systems, and business owners. Works with relative business owners to ensure adequate remediation activities occur, including redress. Leads audit and exam engagements including coordination of responses and evidence collection.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 
•    Serves as Subject Matter Expert throughout lifecycle of all risk engagements within their assigned business unit. Performs or supports walkthroughs on key business processes and systems. Supports internal project-based initiatives using business and risk SME knowledge to assist in the development of roadmaps, technology solutions, prioritization of issue remediation plans, other temporary project-based work as assigned. Lends subject matter expertise to assist in the development of ongoing monitoring for CSBB product processes. Works with business, technology, and risk partners to ensure proper monitoring is established to prevent issues from resurfacing.
•    Leads issue remediation for business unit. Responsible for intake and tracking of Issue remediation activities and collection of evidence packages. Responsible for collection and submission of monthly Issue status updates and overall Issue Management monitoring. Partners with the platform leaders, business leadership, technology, channel and operational teams to ensure planned solutions meet the requirements of each issue remediation. Works with business, technology, and risk partners to navigate roadblocks as it pertains to successful delivery of issue remediation or client redress.
•    Coordinates or leads the research and development of responses or evidence collection for audits, exams, and reviews. Partners with Business Process Governance team to resolve identified opportunities or drive forward change required by regulator or auditor findings and recommendations.
•    Leads business owners through identification of required process changes including assisting with the creation and dissemination of training materials, teammate tools (EUC), and ensures proper updates to formal policy and process documents. 
•    Performs trend analysis of both issues and complaints and shares insights with leadership. 
•    Works with leadership to escalate identified risks, control gaps, and efficiency opportunities to the appropriate groups.  
•    Assesses business unit and enterprise-wide strategic priorities to determine impact to inflight remediations and leverages subject matter expertise to assess risk impacts to current state system and processes. Consults closely with Risk Advisory teams throughout change initiatives to ensure change has been adequately assessed prior to moving to production. May support risk identification and mitigation planning for Enterprise Change Risk Assessments relating to medium to large change initiative projects. 
•    Maintains comprehension of regulatory or governing body rules, related business requirements, and applicability to their assigned products.

. The annual base salary for this position is $135,000 to $140,000.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabili