DUKE'S STEAKHOUSE FOOD RUNNER/EXPO

Job DetailsJob Location: 100 LEGENDS BAY DRIVE - SPARKS, NV 89434Position Type: Full TimeJob Shift: SwingJob Category: Restaurant - Food ServiceThe Food Runner/Expo position supports restaurant operations by ensuring accurate, timely, and professional delivery of food from the kitchen to guests while maintaining quality and communication between staff.

Overview

The Food Runner, sometimes combined with the Expo role, is responsible for bridging the kitchen and front-of-house staff, ensuring that meals are delivered promptly, accurately, and in a presentable manner. This position is essential for maintaining smooth service, guest satisfaction, and operational efficiency in a fast-paced restaurant environment.

Key Responsibilities

Food Delivery: Transport food orders from the kitchen to the correct tables quickly and accurately, ensuring proper temperature and presentation.
Quality Control: Check each dish against the order ticket, inspect garnishes, portion sizes, and overall plate appearance before serving.
Communication: Relay special requests, dietary restrictions, and modifications between chefs, servers, and other staff.
Table Support: Ensure tables are properly set with utensils, napkins, and share plates; refill drinks and assist with clearing dishes as needed.
Kitchen Assistance: Maintain cleanliness and organization of the kitchen station, polish utensils, and assist with side work.
Team Collaboration: Work closely with servers, bartenders, bussers, and managers to promote teamwork and efficient service.
Guest Interaction: Provide courteous and professional service, addressing guest needs and ensuring satisfaction. 

QualificationsRequired Skills and Attributes

Ability to carry multiple plates and move quickly in a high-volume environment.
Attention to Detail: Ensure orders are correct, properly plated, and meet restaurant standards.
Communication Skills: Effectively coordinate with kitchen and front-of-house staff.
Calm Under Pressure: Perform efficiently during busy service periods.
Customer Service Orientation: Friendly, professional, and attentive to guest needs.