Supervisor, Advanced Practice Provider - LV Nellis Family Medicine Clinic - Full Time 8 Hour Days (Exempt) (Non-Union)
Keck Medicine of USCAbout the role
The Supervisor, Advanced Practice Provider (APP) – Convenience Care (LV) serves as both a clinical provider and a frontline leader, delivering advanced practice services while overseeing day-to-day operational and supervisory functions for assigned APP staff. Under the direction of the APP Manager – Convenience Care, and in collaboration with departmental administration and medical directors, this role is responsible for ensuring high-quality, patient-centered care and operational efficiency across all Culinary Health Center sites. The APP Supervisor functions as an integral member of interprofessional teams, actively collaborating with physicians, nurses, pharmacists, provider partners within the center and administrative staff to promote seamless, safe, and efficient care delivery. The APP Supervisor also performs comprehensive patient care, including physical exams, health histories, diagnostic and therapeutic procedures, ordering and interpreting tests, prescribing treatments and medications, and managing care across the patient continuum in accordance with evidence-based practice standards and state regulations. The Supervisor, APP – Convenience Care plays a key role in supporting the clinical excellence, operational efficiency, and patient experience goals of the organization, while promoting a culture of collaboration, accountability, and professional development among advanced practice providers. In addition to direct patient care, the Supervisor is responsible for administrative duties including, but not limited to: • Providing clinical oversight and guidance to APPs (NPs and PAs) throughout the Culinary Health Center sites • Conducting performance reviews, coaching conversations, and, when applicable, employee counseling • Supporting onboarding, training, and professional development for APP staff • Ensuring adherence to clinical quality, patient safety, and compliance standards • Participating in workflow optimization, scheduling, and resource planning initiatives • Collaborating with leaders to support continuous improvement and operational goals
Essential Duties:
- Management: • Utilizes professional, respectful, effective communication to delegate and direct activities and assignments • Supervises, hires, educates, disciplines and evaluates the performance of staff, including Nurse Practitioners. Ensures performance appraisals are completed in a timely manner. Interviews candidates and orients new employees. • Schedules, assigns daily duties, and assesses the general performance of the Nurse Practitioners in the department. Partners with management in making daily staffing assignments in accordance with budgeted hours per patient day and provides rationale for any staffing variances. • Completes an initial assessment at the beginning of the day. Oversees the staffing and operational needs of the department and organization • Oversees the education and orientation of all staff and providers and keeps abreast of current trends, quality issues and departmental affairs. Acts as a clinical resource and support. • Models compassion, understanding, problem solving and conflict resolution skills amongst the staff to assist patients and families having difficulty coping with their illness and/or hospitalization and maintains good public relations • Effectively collaborates with other disciplines and providers to meet the needs of patients and fellow staff members • Keeps informed of clinical / service / organizational updates / changes • Manages time effectively and able to organize and prioritize responsibilities. • Demonstrates enthusiasm and commitment to the service, department and organization’s mission and goals. • Participates in departmental or organizational activities as assigned
- Compliance and Performance Improvement: • Identifies and participates in data collection and process improvements related to Quality Indicators • Responsible for observing and adhering to the regulatory agency requirements. • Continually reassesses clinic or hospital needs. • Ensures patient care is delivered in accordance with professional regulatory standards. • Identifies potential barriers to efficient operational flow. • Evaluates and modifies current practices to assure the most efficient way to assure effective operational flow. • Identifies quality improvement issues and develops unit-based quality improvement programs, as well as standards of care and practice. • Oversees the quality assurance initiatives for the department. • Develops, implements, and evaluates the clinical collaborative practice agreements in the clinical area. • Consistently keeps current on clinical, department and medical center changes; shares information with staff members by participating in huddles and utilizing all forms of communication as directed by the department Manager. • Responsible for pursuing opportunities for professional development (e.g. certifications, nursing committees, unit ba
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