Manufacturing Quality Technician (3rd Shift - On-site)

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Details

Location

Acton, Massachusetts

Job Family

Manufacturing Operations

Job Posting Title

Operations Quality Technician

Time Type

Full time

Job Type

Regular

Job Description

Position Overview:

The Operations Quality Technician will be a critical contributor in a mission that truly represents a once-in-a-lifetime opportunity to join a company that is making significant investments in establishing US manufacturing, expanding internationally, and delivering a consistent cadence of product innovations to the market and investing in its people.

The successful candidate will be responsible for ensuring our manufacturing site produces and distributes products which meet or exceed all established quality standards and will be responsible for ensuring our processes and procedures are compliant with corporate policies and federal law. The individual will be trained in performing Incoming, In-process inspections in the cleanroom, or assessing the final product’s efficacy prior to market release. In addition to those activities, this position may also be required to support production operations, metrology, microbiology, or other manufacturing functions as business needs arise. This position requires a strong attention to detail, problem solving skills, and willingness to work in a fast-paced manufacturing environment. This is a 3rd shift position. Working hours are 10:00 pm - 6:30 am, M-F. This position is eligible for additional shift differential.

Responsibilities:

• Inspect and record results of work on Incoming raw material, In-process, or Lot Qualification at various stages of the production process, distribution process to determine and maintain the quality and reliability of our product.

• Assess and complete inspection reports and records including the entry of data into various electronic systems. (For example – Word, Excel, SAP, Electronic DHR systems, Oracle Agile, and others).

• Generate, review, and maintain quality records in support of the Quality System. (For example – device history records and training records)

• Ensure the equipment calibration status is within the timeframe of use.

• Assist the Quality Manager in notified body and regulatory authority audits and inspections.

• Works from specifications, work plans, procedures, and general instructions from either Quality Engineers, Quality Supervisor, or the Quality Manager.

• Required to maintain and enforce cGMPs.

• Safely follow standard operating procedures including but not limited to quality standards, material handling, and record keeping. Must follow all Good Manufacturing Practices (GMPs), Good Documentation Practices (GDPs), and Good Laboratory Practices (GLPs).

• Notifies Quality or Operations Leadership of any discrepancies to ensure quality standards and safety of operations are maintained at all times.

• Maintain a clean work environment suitable for medical device manufacturing and cleanroom production.

• Performs other duties as required

Education and Experience:

Minimum Requirements:

• High School diploma

Required Core Competencies:

• Excels at the organization and maintenance records accurately. 

• Self-starter capable of dealing with a variety of tasks in a fast paced, multi-tasking environment.

• Must be proficient in English language to be able to read documentation, communicate, and write.

• Mathematics – Basic mathematics skills (adding, subtracting, multiplying, dividing)

• Autonomy - Capable of working independently with minimal instruction from their supervisor.

• Familiarity with measurement instrumentation such as micrometers, calipers, tensile testers, video microscopes, and optical gauging products preferred, not required.

• Experience working in a lab setting environment in the medical device industry preferred, but not required.

• The ability to use stereoscopes and varying microscope setups preferred, but not required.

Physical Requirements:

• Required to stand for at least 75% of working time per shift, with walking at l