Commercial Sales Operations Specialist

Position Title: Commercial Sales Operations Specialist

Base Salary: $56,000 to $85,000 annually DOE

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. 

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.  

Our Company Values:

• Genuinely Caring:  We treat customers and colleagues like neighbors, with empathy and full attention. 

• Empowering You:  We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 

• Innovation and Improvement:  We constantly seek ways to improve how we serve customers and each other.  

• Earning Your Trust:  We build trust through clear, honest, human communication. 

Job Summary

The Sales Operations Specialist streamlines commercial sales systems to enhance the team's experience. Responsibilities include handling operational tasks, such as event planning, order tracking, and new hire onboarding. The role focuses on supporting new programs for sales growth, demanding attention to detail, accountability, and proactive problem-solving. As an operations-oriented individual, you will drive efficiency, process improvement, and contribute creative solutions to benefit our customers and employees.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Sales Operations and Program Support:

· Work with a broad set of key stakeholders to support & maintain innovative sales and technical sales enablement programs & systems.

· Work within a variety of systems including but not limited to: Salesforce, ConnectBase, and other industry specific applications and/or vendors.

· Handling various operational and administrative tasks, including sales events and program planning, order audit tracking, compensation and commission related questions, new hire onboarding, and changes in personnel and system/application over