Social Service Analyst - Patient Navigator

Your job is more than a job.

You’re the lifeline for countless patients because, as a Patient Navigator, you’re connect the dots advocating, coordinating, educating, and supporting all aspects of assigned clinical service areas and assisting patients in navigating clinical services and overcoming barriers that may inhibit access to services. Serving as a liaison, you interface with diverse levels of medical and non-medical personnel within hospital departments and external agencies to ensure optimal level of clinical coordination.  

  

Communicator? Check. Self-motivator? Check. Organizer? Check. You’ve got that little extra ability to prioritize work, function in a high-pressure environment, and meet stringent deadlines. And you do it all with a smile and a positive attitude. Sounds like you’d fit right in here and we can’t wait to help you take your career to the next level.  

  

Your experiences, knowledge, skills, empathy, compassion, and your “little something extra” all add up to you. And we’re excited to get to know you and find out what you’ll bring to this patient navigation specialist role. 
 

Your Everyday 

Contact no-show patients to encourage re-entry either to the clinical service or other clinical provider. 

Maintain relationships with internal and external referral sources and agencies to facilitate patient referrals. 

Collaborate with clinical staff and providers to ensure patients’ engagement & adherence to plan of care. 

Maintain collection and storage of data & clinical information specific to service to include filing, upload of clinical documentation into EHR and electronic programs. 

Participate, coordinate, and schedule identified outreach programs and community events. 

Coordinate support groups including attendance at meetings, identifying educational speakers, and providing information concerning the support group to all patients and providers. 

Serve as liaison and/or contact person for the department or office between and amongst other departments, patients, and vendors. 

Coordinate and schedule departmental, informational and general staff and provider meetings. 

Perform other duties as assigned and develop special projects as assigned by service program medical director and/or the operations manager. 

 
The Must-Haves 
 
Minimum:  
 

High school graduate or GED.   

2 years in business, healthcare, or related field.  

WORK SHIFT:

Days (United States of America)

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

About University Medical Center

University Medical Center, a world class academic medical center in LCMC Health’s incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center’s legacy and our vision of becoming t