Sales Team Lead

CONDITIONS

Contract type: Permanent, full-time

Location: Dublin, on-site

Please note: expert level of spoken and written German language skill required for this position.

IN A NUTSHELL

This Team Lead role offers a dynamic opportunity to leverage your skills and experience at MD7. 

 

The Team Lead (TL) is responsible for the daily operation and productivity of the assigned team and project to ensure all activities are completed in accordance with company policies, as well as all procedures/guidelines specified by the customer. This position will support the Project Manager to develop and implement process changes / guidelines / trainings related to quality control and departmental efficiency by coordinating with other team leads and colleagues working on the same customer projects.

 

If you thrive on unravelling intricate puzzles, leading teams to victory, and building strong relationships with internal stakeholders, then step into the spotlight as a Team Lead at MD7. Your goal? To manage, motivate and train the sales team to execute tasks / projects within the parameters defined by MD7 management and carriers as well as making sure the team achieves the assigned revenue targets. The Team Lead is also responsible for maintaining a high level of personal sales where possible, thus leading by example.

DAY TO DAY

• Team leadership: Manage a team of successful Lease Consultants; Provide ongoing coaching, training and feedback; Delegate tasks effectively; Foster a collaborative and supportive work environment; Oversee productivity and workflow of assigned team, which includes review of quality and quantity of work accomplished; Monitor department quality metrics; Management of the daily, monthly, quarterly and annual completion of quality goals and standards.   
• Performance Management: Set clear expectations; Assign written targets; Complete monthly and quarterly check-ins; Complete pipeline overviews & providing forecasts; Consult with HR and line management on performance and personnel issues; 
• Problem solving: Effectively identify and assess project issues; Utilise critical thinking and analytical skills to develop innovative solutions; Effectively manage resources, timelines, and client expectations to ensure project success
• Client relations: maintaining open and effective channels of communication with the client/s to ensure that MD7 is meeting objectives and delivering value through our project performance and relationship management; communicating client updates and/or requests to the team in a timely manner; Submit cases to the client in liaison with the LCs; Co-ordinating Client needs for process improvement
• Reporting: Create reports that track project performance against goals; Present reports to internal and external stakeholders; Use data to identify areas for improvement and optimise project delivery; Communicate changes to any reporting requirements to the team for implementation; Updating our HRM platform regarding sick leave / annual leave / overtime; Updating of internal Sharepoint with all relevant documentation / guidelines

REQUIRED SKILLS

• Expert level of spoken and written German language skills required
• Fluency in English language written and Spoken is skills required
• Minimum of 1 year experience successfully leading a team
• Minimum of 2 years’ experience in a sales / negotiation / B2B phone sales is desired, but not required
• Solution driven mentality, with demonstratable experience negotiating or persuading others to take action
• Demonstrated ability to execute an effective sales process and lead a team 
• The ability to prioritise, self-motivate with initiative to work steadily without direct supervision
• Effective time management skills
• Attention to detail, analytical skills, patience, coaching and leadership
• Must be comfortable placing outbound calls 
• Experience in the mortgage, insurance or real estate industry is helpful but not required
• Soft skills such as:
  1. Strong communication skills
  2. Extreme ownership
  3. Facilitator of proactive team spirit
  4. Drive for continuous improvement
  5. Decisive
• Computer skills with proficiency in Outlook, Word, PowerPoint and especially Excel

We know that not all requirements may apply to you. But if you come to us with the right level of commitment and enthusiasm for the job, we can achieve a lot together!

BENEFITS

• 28 days increasing annual