Jobs and Careers

Senior Quality Engineer

Wood Dale, United Statesfull_timeVerifiedPosted 12 Dec 2024

About the role

DescriptionSENIOR QUALITY ENGINEERPosition OverviewThe Quality Engineering Lab Manager requires experience in the core quality tools, leadership, and managing their assigned workload. This role requires someone to be a self-starter as well as give and take direction when needed.

Customer and Supplier Quality Management: Lead managing complex quality issues with customers and suppliers. The role serves as the customer and supplier liaison for quality related issues.
Collaboration and Communication: Working closely with other disciplines (i.e. manufacturing, operations, supply chain, etc.) to address quality-related issues.
Quality Assurance and Improvement: Leading innovative initiatives that increase customer satisfaction, contribute to business objectives, and build stronger customer relationships.
Leadership: Lead cross-functional teams.
Professional Skills and Attributes: The ideal candidate demonstrates strong technical, communication, and leadership skills. The role suits a collaborative, self-directed individual who is passionate about quality, customer satisfaction, and continuous improvement, thriving in a dynamic, fast-paced, collaborative work environment.

Responsibilities

Customer and Supplier Interaction: Address customer and supplier quality issues and concerns.
Problem Solving: Investigate root causes of quality issues and collaborate with others in developing solutions.
Continuous Improvement: Create and Implement process improvements.
Process Compliance: Comply to Optimas established processes.
Managing and Reporting KPIs: Review and take action to meet assigned Key Performance Indicators (KPI)s.
Process Monitoring and Control: Monitor manufacturing and operational processes to ensure adherence to quality standards and Optimas standard operating procedures.
Data Collection and Analysis: Collect quality-related data, perform trend analysis, identify and lead opportunities for improvement.
Documentation: Maintain required documentation for quality systems and procedures.
Learning and Development: Continuously learn and apply quality engineering concepts and techniques.
Audits: Conduct Internal Audits and LPAs.
Product Knowledge: Understanding the manufacturing of the product as well as heat treatment, surface coatings, and locking/sealing patches.

Key Activities

Responding to customer inquiries and complaints.
Creating and Managing CAR records (8D responses).
Managing supplier responses to corrective actions.
Reporting and managing assigned customer and internal KPIs (Key Performance Indicators).
Conducting Root Cause Analysis
Dispositioning Quality Inventory.
Updating quality records (3 panels).
Managing Sort and Rework Requests
Supporting Disruption and Deviation Tracking
Managing quarantine material (MRB).
Completing and submitting PPAPs customers.
And other activities assigned by manager.

Key Competencies

Customer Orientation.
Analytical Skills (analyze data, identify trends)
Problem Solving
Attention to Detail
Clear and effective Communication
Teamwork and Collaboration
Project Management.
Drive for Results.
Responsiveness/Sense of Urgency.
High Sense of Accountability.
Balance workload
Timely and Quality Decision Making.
Presentation Skills.

Qualifications

Bachelor's Degree in Science/Engineering or equivalent, Mechanical Engineering preferred.
Skilled in blueprint reading; GD&T knowledge advantageous.
10+ years in a quality role or equivalent performance; CQE certification a plus.
10+ years of experience in manufacturing quality.
Demonstrated understanding of fact-based decision making and analytical processes