Director of Operations

ABOUT HUT 8

Imagine the ultimate destination for those who want to work at the cutting edge of technology, energy, and infrastructure. Hut 8 is on a mission to build and operate some of the world’s largest data centers for next-generation computing workloads, including AI, Colocation, Cloud, and Bitcoin Mining. We are proud to offer interesting and challenging opportunities for individuals who want to build teams, solve problems, and make an impact from day one. If you’re an ambitious individual looking for a career that is as rewarding as it is challenging, you’ve come to the right place.

ABOUT THE ROLE

The Director of Operations will be responsible for leading operations of Hut 8’s Data Center business. This role includes overseeing the full range of facility operations, client services, engineering services, and critical infrastructure management. Your ability to drive continuous improvement, implement cutting-edge technologies, build a supporting team, and maintain strong relationships with both clients and internal stakeholders will be key to your success in this role. This role will report to the Senior Vice President, Managed Services.

Some of the key responsibilities you should expect are the following:

• Operations Management
  • Oversee day-to-day operations of data centers, ensuring consistent performance, uptime, and reliability.
• P&L and Budget Management
  • Manage P&Ls, develop budgets, and ensure cost-effective operations while meeting performance goals.
• Strategic Planning & Innovation
  • Develop long-term strategies to optimize efficiency, scalability, and service delivery. Implement new technologies and best practices to drive improvements.
• Service Delivery & Client Satisfaction
  • Ensure exceptional service delivery for clients, focusing on uptime, reliability, and meeting SLAs.
• Team Leadership & Development
  • Lead and mentor a high-performing team, fostering a culture of operational excellence, safety, and continuous improvement.
• Training
  • Develop training documentation and procedures to ensure compliance with operating contract and support the development of operations personnel.
• Critical Facility Management
  • Oversee key systems (power, cooling, network) to ensure optimal operation and reliability.
• Compliance & Risk Management
  • Ensure adherence to industry standards and regulations. Manage risks to prevent disruptions.
• Vendor & Stakeholder Management
  • Manage relationships with vendors and collaborate with internal teams to align operations with business goals.
• Energy Efficiency & Sustainability
  • Drive energy optimization and sustainability initiatives to reduce costs and environmental impact.

ABOUT YOU

• 7+ years of experience in data center operations, with at least 2 years in a senior leadership role overseeing a global portfolio of data centers. Proven track record in managing large-scale, mission-critical operations across multiple regions.
• Strong knowledge of data center infrastructure, including power, cooling, network systems, and fire suppression. Experience with P&L management, cost optimization, and operational strategy development. Skilled in driving efficiency and scalability in fast-paced, high-growth environments.
• Demonstrated ability to lead cross-functional teams and manage complex, global operations. Strong communication, interpersonal, problem-solving, and decision-making skills. Ability to foster collaboration and drive operational excellence across diverse teams.
• Deep understanding of data center operations, including industry standards (e.g., Uptime Institute, ISO 9001), regulatory compliance (e.g., HIPAA, SOC 2), and best practices. Familiarity with sustainability initiatives, energy efficiency strategies, and renewable energy sourcing.
• PMP, LEED, or other relevant certifications in project management, facilities management, or sustainability preferred. Knowledge of industry-specific certifications (e.g., BICSI, CEA-2019) is a plus.
• Strong understanding of critical data center systems, risk management, business continuity planning, and disaster recovery protocols. Experience with data center infrastructure management (DCIM) tools and other operational software is beneficial.

ABOUT THE WORK ENVIRONMENT

This role is in office at our corporate headquarters in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT MAKES HUT 8 A GREAT PLACE