Retail Sales Attendant

Description

Our Company:

There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences.

TRMF was established in 1986—but our story begins before that. In 1962, nationally-renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more.

It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation.

In the years since, we’ve grown from a staff of a handful of folks to more than 90 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota.

We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family.

We are the Theodore Roosevelt Medora Foundation.

This Position:

A retail sales attendant is responsible to learn product information, sell merchandise, operate cash registers and assist customers to provide them with a great Medora shopping experience.  

Duties and Responsibilities:

Greet and interact with customers 

Responsible for running the cash register and ensure proper checkout process is followed 

Collect payment using the point of sale system 

Process returns and exchanges

Assist customers with purchase decisions 

Consults with customers their needs and preferences related to merchandise

Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs

Become familiar with products and answers customers questions 

Retrieves merchandise from sales floor, stock room or other inventory locations to replenish the gift shop items 

Informs customers about purchasing incentives

Notify customers of Medora attractions and inform them how to acquire tickets 

Maintain the cleanliness and orderliness of the gift shop by dusting, vacuuming, washing the window and doors and straighten merchandise 

Be available to work shifts at the Medora Musical retail establishments, and other positions at the Medora Musical

Participate in workplace safety training sessions

Perform other related duties as assigned

Requirements

Required Skills/Abilities

Excellent verbal communication skills. 

Reliable, on time, and ready for every shift. 

Must provide outstanding guest service.  

Must give exceptional guest service.  

Must be able to troubleshoot and create solutions if needed.  

Previous retail experience desirable. 

Must be able to operate POS system, or willing to learn. 

Must possess math skills sufficient to make changes for customers quickly and accurately. 

Must be fluent in English, bilingual a plus. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to; to talk or hear, and stand. The employee frequently is required to walk, reach overhead with arms, and grasp. Occasionally the employee will climb, push, pull, stoop, lift and carry up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus to determine accuracy, neatness and thoroughness of work assigned, close proximity use of computer software and ability to determine safety of workplace surroundings for themselves and guests.

Position Type/Expected Hours of Work

This is a full-time seasonal position. Days and hours of work are varied based on needs of the guests. 

Education and Experience:

Must be friendly and pleasant

Must be knowledgeable in the operations of cash registers and credit card machines

Must possess knowl