Guest Experience Technician

Description

The Guest Experience Technician at Distinctive Beach Rentals, part of the VTrips family of brands, supports the operations team in the oversight and execution of company standards. This position is responsible for providing  guests with safe, clean, and exceptional properties while working side by side with the operational support team.

This is an on-site position at our Madeira Beach, FL office. 

Essential Functions:

• Schedule housekeepers and cleans
• Perform property cleans and inspections
• Perform PLACE audits
• Maintain inventory of linens and supplies
• Loose linen submissions
• Record and purchase inventory for area fulfillment
• Report purchase orders to management
• Organize and clean warehouse
• Assists with laundry tasks such as packing, sorting, and ticketing
• Perform other tasks as needed or assigned

Benefits:

• Comprehensive medical, dental, and vision insurance.
• Company-paid life and short-term disability insurance.
• Optional long-term disability, pet insurance, and legal assistance.
• HSA and FSA options.
• 3 weeks of paid time off annually, plus sick time and holidays.
• Retirement savings plan with company contribution. 
• Employee travel discounts.

Requirements

• Minimum of 1 year of experience in property management or hospitality.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft applications and other computer knowledge.
• Strong organizational and time management skills.
• Reliable transportation and a clean driving record. 
• Open availability to include weekends, holidays, and on-call. 

Physical/Mental/Environmental Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: Sitting – 5% Walking/Standing – 95%. Required to stoop, bend, stretch, twist, and reach. Regularly lift 35 lbs. and occasionally up to 50 lbs. Must be able to talk or hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Mental Demands: Organize and multi-task.

Environmental: Exposure to and working with household chemicals. Moderate to heavy noise level when in the warehouse.

Position Type and Expected Hours of Work

Full-time position. Varies based upon business needs. Ability to work weekends and holidays.

Work Authorization/Security Clearance

Must be eligible to work in the United States. Must pass a background screening.

AAP/EEO Statement

The Company is an Equal Opportunity Employer and fully subscribes to, as well as practices, the principles of Equal Employment Opportunity. Therefore, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, citizenship, marital status, sexual orientation or any other characteristic protected by law in the recruitment, selection, placement, training, compensation and promotion of our employees.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is a generalized position description where job duties may differ among region and location of employment.