Systems Performance Administrator- Patient Access Organization

General Information

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Work Location: Los Angeles, CA, USA Onsite or Remote Fixed Hybrid Work Schedule Monday-Friday 8am-5pm Posted Date 03/04/2026 Salary Range: $45.69 - 99.76 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 29033

Primary Duties and Responsibilities

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The Systems Performance Administrator is responsible for the administration, optimization, and performance reporting of key enterprise platforms, including ServiceNow, Salesforce and Qualtrics.  This role serves as a critical liaison between operational teams, leadership, and technical partners to ensure workflows, access controls, reporting, and dashboards are aligned with organizational goals.  The position emphasizes system governance, performance analytics, continuous improvement, and scalable process design across multiple specialties.  Works closely with Director of Capacity Management to coordinate build implementation guidelines.

$45.69- $99.76

Job Qualifications

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• Bachelor's Degree in Business, Information Systems, Healthcare Administration and/or equivalent combination of education and experience.
• 3-5+ years experience administering ServiceNow and/or Salesforce

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.