VP of Sales

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams.

Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service.

Vice President of Sales (U.S. – Regional)

Level: Executive
Reports to: SVP of Sales
Scope: ~50% of U.S. revenue (new + expansion)

Role Summary

The VP of Sales (Regional) owns revenue performance, pipeline health, and sales execution across a defined U.S. region. This role leads a multi-layered sales organization (ADR, Inside Sales, Field Sales) and is accountable for delivering predictable growth across our entire software suite. Success in this role requires translating company strategy into disciplined execution, driving consistent quota attainment, and building a scalable, high-performance sales organization.

Core Accountabilities

• Own regional software quota and forecast accuracy
• Lead and develop ADR, Inside, and Field Sales teams with clear accountability
• Maintain pipeline quality through regular deal inspection
• Optimize territory coverage and resource allocation
• Drive structured field execution and customer engagement
• Partner cross-functionally to align on demand generation, product positioning, and expansion
• Ensure consistent adoption of sales processes and tools
• Market & Account Development

• Prioritize high-value dealer groups and target accounts
• Build relationships with dealer principals, GMs, and service leaders
• Drive value-based selling focused on service lane impact and ROI
• Track performance across pipeline, conversion, bookings, and expansion
• Adjust strategy based on market feedback and competitive dynamics

Success Metrics

• Regional bookings attainment (software + payments)
• Pipeline coverage and conversion rates
• Forecast accuracy
• Average deal size and sales cycle length
• Expansion revenue within existing accounts
• Payment attachment rate
• Team performance (quota attainment, ramp time, retention)

Leadership Expectations

• Operates with a high degree of ownership and accountability
• Data-driven decision maker with strong operational rigor
• Builds alignment across functions without friction
• Balances strategic thinking with hands-on execution
• Creates a culture of performance, discipline, and continuous improvement

Experience & Background

• 10+ years in sales, 5+ years in senior leadership roles
• Proven track record of scaling revenue in SaaS/technology
• Experience managing multi-layered sales organizations
• Strong understanding of complex, consultative sales cycles
• Automotive/dealership experience preferred but not required

We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications.

Total Rewards at myKaarma

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being: