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Exemption Status:

Exempt

Hiring Range:

$83,116.80 - $149,593.60

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8-4

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 3998 Cardiology Apps

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Guides patients through the healthcare system from screening through diagnosis and follow up, by assisting with access issues, developing relationships with service providers and tracking interventions and outcomes. Promotes a positive work environment which emphasizes respect to our customers, patients, patients’ families, providers, caregivers, and other departments. Serves as a clinical expert in the care of these patients.

The Nurse Navigator will play a crucial role in our healthcare team, providing comprehensive care coordination and support to our patients. The successful candidate will be responsible for the following tasks:

1.      Triage Valve/Watchman Phone Calls: Handle incoming calls related to valve/watchman, providing accurate and timely responses to patient inquiries.

2.      Post-Procedure Follow-Up Calls: Conduct follow-up calls with patients after procedures to monitor their recovery and address any concerns.

3.      Clinic Schedule and Patient Records: Manage the clinic schedule, assist in obtaining patient records, and ensure all follow-up needs related to patient records are met.

4.      Patient STS Calculation: Calculate and monitor the Society of Thoracic Surgeons (STS) risk score for patients.

5.      Incidental Findings Communication: Communicate incidental findings to patients and their Primary Care Physicians (PCPs).

6.      KCCQ Documentation: Document Kansas City Cardiomyopathy Questionnaire (KCCQ) scores for patients.

7.      Walk Tests: Conduct and monitor walk tests for patients as part of their ongoing care.

8.      Cath/PSE Instructions: Provide instructions to patients for Catheterization Laboratory (Cath Lab) procedures and Patient Self-Exam (PSE).

9.      Valve Clinic Support: Provide support to the Valve Clinic, assisting with various tasks as needed.

10.  NICE Form for Watchman: Complete and manage the National Institute for Health and Care Excellence (NICE) forms for Watchman procedures.

11.  Other: Other tasks as needed by service providers

The Nurse Navigator will work closely with the rest of the healthcare team to ensure the highest level of care is provided to our patients. This role requires excellent communication skills, attention to detail, and a strong commitment to patient care.

I. Major Responsibilities:

1. Facilitates the entry of p