Senior Manager, Learning & Development (L&D)

POSITION SUMMARY:

The Senior Manager, Learning and Development (L&D) implements Milliman's Learning Strategy and guides the design, management, and execution of a globally scalable and sustainable learning framework. This role will collaborate with leaders and HR teammates on the delivery of important talent development projects focused on manager and leadership development, interpersonal skills, onboarding, change management, career frameworks, and building high performing teams.

RESPONSIBILITIES:

• Lead and implement an effective global learning and development strategy including in person, virtual live, and eLearning solutions.
• Manage a team of instructional designers, LMS administrators, and facilitators placed both within the US and India.
• Creation and implementation of leadership programs at various levels.
• Deliver in-person and virtual training.
• Develop strong relationships with important stakeholders in the business and with HR Business Partners to ensure that learning and development plans are aligned with business priorities and team needs.
• Partner with HR Business Partners to develop the capabilities of leadership and enhance team effectiveness within the business.
• Identify the most effective modalities and tools to support an array of learners (in-person, online, virtual, gamification, assessments, and mentoring).
• Identify strong vendor partners and digital learning platforms; manage those relationships and manage to the L&D budget.
• Identify and keep current effective professional development content for the Learning Management System.
• Monitor and establish metrics to measure L&D efforts and make a compelling ROI case that results are efficiently and effectively meeting the business needs.
• Drive awareness of available development resources through creative campaigns and other internal processes.
• Partner with compliance with delivering required compliance training.
• Provide guidance and insights on change initiatives.
• Leverage experience and best practices to design scalable development resources and tools.

 SKILLS & QUALIFICATIONS REQUIRED:

• Bachelor's degree.
• The ideal candidate must have minimum 8 years of experience in an L&D-related role.
• The ideal candidate must have 5 years of prior experience managing a team.
• The ideal candidate must be willing to travel, including occasionally internationally.
• The ideal candidate must have previous experience in working within a global L&D function with exposure to EMEA and APAC.
• The ideal candidate must have experience with multiple learning delivery approaches.
• The ideal candidate must have project management skills including the ability to manage complex programs and complex organizational structures.
• Must have demonstrated performance in leadership development strategy, design, and delivery at a global level.
• Must have demonstrated ability to show L&D program effectiveness through compelling and measurable ROI metrics.
• Must have proven track record of successfully implementing talent development related programs.
• Must have the ability to build cross-functional relationships and collaborate at all levels in an organization.
• Must have excellent communication skills including written, presentation, and facilitation capabilities.
• Must have demonstrated ability to influence without authority in a decentralized structure and to think strategically about the solutions to offer.  

SKILLS & QUALIFICATIONS PREFERRED:

• Prior experience in decentralized professional services firms.

LOCATION:

This is a remote role. This job posting is expected to close on May 15th, 2025

COMPENSATION:

The salary range for this role is $109,000 - $222,000, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.

BENEFITS:

We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.
• Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
• 401(k) Plan - Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program – Recognizing employee contributions.
• Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.
• Paid Time