Head of IT – Employee Experience & Information Systems

Cerebras Systems builds the world's largest AI chip, 56 times larger than GPUs. Our novel wafer-scale architecture provides the AI compute power of dozens of GPUs on a single chip, with the programming simplicity of a single device. This approach allows Cerebras to deliver industry-leading training and inference speeds and empowers machine learning users to effortlessly run large-scale ML applications, without the hassle of managing hundreds of GPUs or TPUs.  

Cerebras' current customers include global corporations across multiple industries, national labs, and top-tier healthcare systems. In January, we announced a multi-year, multi-million-dollar partnership with Mayo Clinic, underscoring our commitment to transforming AI applications across various fields. In August, we launched Cerebras Inference, the fastest Generative AI inference solution in the world, over 10 times faster than GPU-based hyperscale cloud inference services.

About The Role 

The Head of IT, Employee Experience & Information Systems, is responsible for overseeing all IT systems and services that enhance employee experience and drive business efficiency. This includes managing enterprise platforms (O365, HRM, CRM, ERP), corporate IT services (Endpoint support, help desk, scheduling systems), and employee-centric processes (onboarding/offboarding). The ideal candidate will combine technical expertise with strategic vision to align technology with organizational goals while prioritizing exceptional employee experience. 

Key Responsibilities 

IT Leadership 

• Develop and execute IT strategies that align with business objectives and enhance employee experience. 
• Create roadmaps for enterprise systems and corporate IT services, ensuring scalability and adaptability. 
• Establish governance frameworks for IT priorities, resource allocation, and project management. 

System & Service Management 

• Oversee HRM, CRM, ERP, and other enterprise platforms, ensuring seamless integration and optimization. 
• Manage corporate IT services, including meeting room AV, endpoint support, and employee help desk operations. 
• Streamline employee onboarding/offboarding processes through technology and automation. 

Employee Experience 

• Design and implement user-friendly digital solutions that improve employee engagement and productivity. 
• Ensure smooth operation of employee-facing technologies, including collaboration tools and self-service portals. 
• Monitor and enhance the quality of IT services to deliver a positive employee experience. 

Team Leadership 

• Build and mentor high-performing IT teams across enterprise systems and corporate IT services. 
• Foster a culture of innovation, continuous improvement, and excellent service delivery. 
• Manage team performance, providing coaching and development opportunities. 

Financial & Operational Oversight 

• Oversee IT budgeting and resource allocation for systems and services. 
• Evaluate and prioritize technology investments based on business impact and ROI. 
• Manage vendor relationships, contracts, and service level agreements. 

Skills And Qualifications 

Required 

• Bachelor's degree in Computer Science; Master’s preferred. 
• 10+ years of IT leadership experience, including oversight of enterprise systems and corporate IT services. 
• Proven