Legal Operations Manager

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

The Role

Abridge is in the process of rolling out its ambient listening solution to healthcare systems throughout the country. As Legal Operations Manager, you will be at the front lines of scaling our small, but mighty, legal team, working alongside our Sales and Partner Success teams negotiate and close deals with customers big and small. 

What You'll Do

• Administer Abridge’s contract lifecycle management (CLM) tool (Ironclad); own the development and management of existing CLM workflows and playbooks 

• Partner with Deal Desk to streamline contract negotiations

• Implement new policies and procedures to assist with prioritization, reduce legal costs and improve team efficiencies

• Assist in the development of company-wide and/or department specific training sessions to support the legal team’s processes and initiatives 

• Provide administrative support for Relativity’s in-house legal department, as needed 

• Coordinate and manage external counsel to resolve specialist issues and ensure fast delivery of contract reviews

• Work with our Assistant General Counsel and Commercial Team in iterating on and improving our core commercial documents and terms. 

What You’ll Bring

• Passion for Abridge’s mission and the energy to support a fast-moving commercial team

• Strong interest and proficiency in technology and digital tools. Having experience implementing a digital tool is an asset. 

• 5+ years experience managing and innovating in the legal ops space, ideally at a fast-moving organization. 

• Experience implementing and streamlining a CLM(s)

• Comfort with juggling a high volume of contracts, tight timelines, and competing priorities.

• Demonstrated ability to work independently; interest in joining a small team that prioritizes autonomy and trust

Why Work at Abridge?

• Be a part of a trailblazing, mission-driven organization that is powering deeper understanding in healthcare through AI.

• Unlimited PTO for salaried team members, plus 13 paid holidays

• Comprehensive and generous benefits package

• Learning and Development budget of $3,000 per year for coaching, courses, workshops, conferences, etc.

• 16 weeks paid parental leave, for all full-time employees

• Flexible working hours — we care more about what you accomplish than what specific hours you’re working

• Remote work environment

• Equity for all new employees

• Generous equipment budget for your home office setup ($1600)

• Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup.

• Plus much more!

Life at Abridge

At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator's mandate.

Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy