Parts Logistics Specialist

Join the Mitsubishi Motors North America (MMNA) Team!

At Mitsubishi Motors NA, we are driving innovation, quality, and excellence in the automotive industry. Our commitment to delivering cutting-edge vehicles goes hand in hand with our dedication to fostering a dynamic and inclusive work environment.

Our team members are the driving force behind our success, and we believe in empowering individuals to contribute their unique skills and perspectives. We are a collaborative and forward-thinking team that values diversity, creativity, and continuous improvement.

At MMNA, your career is not just a job but a journey of growth. Benefit from ongoing employee development programs, contribute to our impactful Community Relations initiatives, and enjoy a range of employee benefits that make your experience with us exceptional.

Be part of a company proud of its heritage and excited about the future where together, we shape the future of mobility and drive success in every mile.

Summary of Role:

The Parts Logistics Specialist is responsible for administering, coordinating, and supporting Parts dept. programs for inbound transportation, vendor and carrier chargeback/claims, and MMNA parts export activities including, but not limited to, processing of export shipment documentation, bill of lading instructions, transportation details, invoices and customer inquiries.

Responsibilities:

• Prepare required export documentation, including packing lists, invoices, bills of lading, air waybills, export declarations, certificates of origin, and insurance certificates.
• Ensure compliance of export documentation, such as invoices and bills of lading, with shipping regulations.
• Maintain export customer profiles in MAPS and coordinate updates with MMC.
• Monitor the status of export orders and coordinate with PDCs and internal departments as needed.
• Coordinate booking of ocean and air shipments with freight forwarders and trucking companies.
• Ensure accurate invoicing of export shipments based on terms of sale and export timing.
• Support export customers on open and backorder parts by working with the PDC and Parts Inventory Dept.
• Oversee the Non-USA parts order program, including specification, price quotes, inventory management, and order processing within profit margin goals.
• Ensure compliance with government agencies for SDS and other regulatory information postings.
• Manage chargebacks and claims for air, scrapped, short, wrong, overage, and damaged shipments related to major parts suppliers, recalls, warranties, and transportation carriers.
• Negotiate freight claims for damaged goods.
• Advise suppliers on USMCA requirements and obtain "Certificate of Origin" for eligible parts; maintain and communicate ongoing updates to suppliers and management.
• Develop and publish weekly and monthly KPIs for Parts Logistics and PDC operations.
• Create carrier performance report cards for business review meetings.
• Monitor carrier pick-ups and deliveries in the domestic inbound network, ensuring performance indicators are met.
• Create reports to monitor and control all aspects of the supply chain, including logistics cost, service standards, and transport plans.

Required Qualifications:

• 4+ years of experience in automotive parts/customer service, freight forwarding, and forecasting/procurement.
• BA/BS in Business Administration/Statistics or equivalent education and experience.
• Experience in inventory and demand planning in a distribution environment.
• Proficiency with demand planning software.
• Prior experience in export shipping and document processing.

Perks and Benefits:

• Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
• Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
• Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
• Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
• Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.

Pay Transparency Language:

The base salary for this position ranges between 55k-65k. The base salary will be based on a number of f